Transforming Customer Support for a Beauty Salon Chain with Salesforce Service Cloud

  • January 4, 2019
  • Girikon
SERVICE CLOUD SUCCESS STORY

Girikon successfully configured, enhanced and implemented Salesforce Service Cloud for its client.

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Salesforce Service Cloud – Force.com
  • Project – Portal for Chain of Beauty Salons
  • Industry – Fashion
  • Client – Mid size (500+ SF Users)
Products Used
  • Knowledge articles including custom search on Knowledge articles
  • Q&A Forum
  • Chatter Customization
  • Case Management
  • Guides & Videos
  • Reference Material Download as per profile
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