Girikon – a leading name in the IT service space partnered with a not-for-profit organization that assists people suffering from a genetic disease called Cystic Fibrosis (CF). The organization was struggling to manage client details seamlessly using its existing CRM. Girikon partnered with the client and helped them to migrate from their existing CRM to Salesforce’s Not-for-Profit Success Pack.
Anonymised Client Profile
Girikon – a leading name in the IT service space partnered with a not-for-profit organization that assists people suffering from a genetic disease called Cystic Fibrosis (CF). The organization was struggling to manage client details seamlessly using its existing CRM. Girikon partnered with the client and helped them to migrate from their existing CRM to Salesforce’s Not-for-Profit Success Pack.
The client selected Girikon over other Salesforce consultants because of its high-quality and cost-effective solutions that are customized to meet the needs of the non-profit sector. Also, Girikon’s on-shore and off-shore capabilities have impelled the client to partner with it as Girikon always remained cognizant of the client’s desired outcome. Moreover, the Client was also able to complete the project within the projected time frame following which the Client started using Salesforce immediately post-implementation.
The client is a non-profit organization that works to provide practical support to the people affected by Cystic Fibrosis and the challenges they face. They do so by subsidizing equipment costs and organizing social events for creating awareness. The client is also supported by the national body of cystic fibrosis in their endeavor.
The following pain points were identified during the discovery phase:
Girikon provided and implemented the following solutions after analyzing the pain points of the client:
Measurable Impact
Within six months of going live on Salesforce, the organisation reported measurable gains across every key marketing KPI.
Expert business analysts at Girikon act as Subject Matter Experts (SMEs). They provided the client with detailed insight regarding the worth of the Salesforce platform and the CRM processes.
The client was at ease as they no longer had to spend their precious time and effort creating and sending emails manually. Moreover, Salesforce helped to invoice clients automatically with memberships with donations being captured and reported simply and effectively. Girikon also made the process of case creation and management simpler by allotting users to cases and automatically generating tasks to be viewed by specified users to view.
Client Feedback
Girikon’s team understood the complexity of our stakeholder landscape from day one. They didn’t just migrate our data — they redesigned how we think about lead management and audience engagement. The HubSpot implementation they delivered has fundamentally changed what our marketing team is capable of.
Whether you’re migrating from a legacy platform or optimising an existing HubSpot setup, our certified HubSpot consultants deliver CRM implementations built around your goals — not ours.
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