case study

Anonymised Client Profile

Industry Policy & Research
Years in Business 20+ Years
Client Location Washington D.C., USA
Organisation Size 200–500 Staff
Background

About the Organisation

The client, a medium sized Health Informatics Consultancy, specializes in integrating and analysing health related data which yields significant business value for their clients. The client required a Patient Care Relationship Management System and were on the search for a Salesforce Consulting Partner to develop the PCRM solution using the Force.com platform. This would enable patients to view their health history, medical reports/data and gateway to interact with hospital’s support team.

Technology Stack

Industry

Health
Technology Stack

Products Used

Our Solution

The Girikon Team Solution: Driving Innovation & Excellence

Girikon requirements included providing visual customisation of the Visualforce pages to provide a graphical presentation of patients live data.

After an in-depth study of the existing client graphical presentation of patient data Girikon’s solution including determination of security set up a Customer Portal. Custom Portal page layouts were designed and developed in accordance with the requirements and included common sections such header, footer, menu etc.

In three months, Girikon was able to deliver a solution that could accurately track, analyse and enable sharing of health information among individual patients.

The Features

Key Highlights and Features – Health Care information

  • Girikon’s Force.com solution provided a comprehensive clinical view for patients
  • Girikon’s solution meaningful presentation of the patient’s health data with additional security encryption for peace of mind
  • Girikon’s solution provided around the clock 24/7 communication channel between patients and the clinical support team.
  • The client viewed the Girikon solution as adding business value in terms of making Health Care information accessible and affordable to patients.

Client Feedback

Girikon’s team understood the complexity of our stakeholder landscape from day one. They didn’t just migrate our data — they redesigned how we think about lead management and audience engagement. The HubSpot implementation they delivered has fundamentally changed what our marketing team is capable of.

Director of Marketing & Communications Global Policy Research Organisation — Washington D.C., USA

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