Anonymised Client Profile

Industry Policy & Research
Years in Business 20+ Years
Client Location Washington D.C., USA
Organisation Size 200–500 Staff
Background

About the Organisation

A regional distributor within a global network of fluid system solution providers, delivering high-quality components such as fittings, valves, tubing, hoses, and pressure regulators. The organization also offers custom engineering solutions and technical support for industries including oil & gas, semiconductor, and advanced manufacturing.

As part of a broader digital transformation initiative, the company sought to implement a modern CRM platform to improve sales efficiency, streamline marketing operations, and strengthen internal and external communication.

The Challenge

The organization required a structured CRM system that could enforce process discipline while supporting complex sales and marketing workflows.

Key challenges included:

  • Designing sales and construction pipelines with rule-based stage restrictions to ensure mandatory activities were completed before progression
  • Creating an automated process to generate sequential deal IDs for newly created deals in HubSpot
  • Developing automated task creation when deals exceeded stage timelines
  • Managing marketing email campaigns for large audiences through controlled batch sending

Technology Stack

Products Used

HubSpot Marketing Hub HubSpot Sales Hub
Our Approach

What Girikon Implemented

A comprehensive discovery process was conducted to analyze existing sales and marketing workflows. Business processes were then redesigned using HubSpot’s native capabilities to support structured pipeline management and automated marketing execution.

Custom Pipeline Design

Built structured sales and construction pipelines with rule-based restrictions to ensure data completeness and process compliance.

Automated Deal ID Generation

Implemented workflows to automatically generate and assign sequential deal IDs for better tracking and record management.

Task Automation

Configured automated reminders and task assignments when deals exceeded predefined stage timelines.

Marketing Automation Optimization

Designed workflows to send marketing emails to large audiences in controlled batches, improving deliverability and engagement.

Measurable Impact

The Results

Following implementation, the organization experienced measurable improvements in marketing and sales performance

Improved Lead Tracking: Automated workflows and segmentation enhanced lead management and nurturing.

Better Deal Visibility: Customized pipelines provided clearer organization and tracking of sales opportunities.

Higher Data Quality: Mandatory fields ensured consistent and accurate data entry at each stage.

Faster Deal Progression: Automated reminders and task creation helped keep opportunities moving through the pipeline efficiently.

Client Feedback

Girikon’s team understood the complexity of our stakeholder landscape from day one. They didn’t just migrate our data — they redesigned how we think about lead management and audience engagement. The HubSpot implementation they delivered has fundamentally changed what our marketing team is capable of.

Director of Marketing & Communications Global Policy Research Organisation — Washington D.C., USA

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