Anonymised Client Profile

Industry Legal Services (law firm)
Years in Business 190+ Years
Client Location New York, NY
Organisation Size 350 attorneys / 700 total staff
Background

About the Organisation

A top-tier U.S . law firm with over 180 years of legacy, recognized for its client-first approach, national presence, and deep practice-area expertise. Serving both global enterprises and high-growth ventures, the firm sought to modernize its marketing technology stack by integrating HubSpot alongside DealCloud to enhance engagement, visibility, and campaign execution.

The Challenge

The organization required a structured CRM system that could enforce process discipline while supporting complex sales and marketing workflows.

The existing marketing infrastructure limited scalability and insight.

  • No Native Marketing Automation: Manual execution of newsletters, alerts, and event campaigns reduced efficiency.
  • Minimal Engagement Tracking: Limited visibility into email engagement, website activity, and form submissions.
  • Rigid UI & Low Adoption: Complex workflows slowed campaign execution for the marketing team.
  • Disconnected Systems: Contact updates, event tracking, and campaign lists were siloed across platforms.

Technology Stack

Products Used

HubSpot Marketing Hub HubSpot Content Hub DealCloud (ERM) Vuture (Legacy Marketing Platform) AWS Lambda
Our Approach

What Girikon Implemented

A comprehensive discovery process was conducted to analyze existing sales and marketing workflows. Business processes were then redesigned using HubSpot’s native capabilities to support structured pipeline management and automated marketing execution.

Marketing CRM Setup in HubSpot

Customized contact and company properties to support legal-specific segmentation (practice area interest, client status, referral source).

Built dynamic smart lists for alumni, prospects, clients, event attendees, and newsletter subscribers.

Custom Two-Way Integration

Designed and deployed a bi-directional API integration between DealCloud and HubSpot.

Synced contacts, marketing events, mailing objects, and subscriber data for real-time alignment.

Data Migration

Migrated historical marketing data, including contact attributes, subscription preferences, and event participation.

Cleaned, normalized, and enriched records prior to structured import into HubSpot.

Automation and Campaign Enablement

Implemented automated workflows for event follow-ups and alerts.

Developed responsive email templates for thought leadership, client communications, and invitations.

Configured UTM tracking for measurable campaign performance.

Measurable Impact

The Results

Within the first three months of transition, the firm achieved measurable operational gains

Complete two-way data visibility between HubSpot and DealCloud, eliminating marketing–attorney silos.

85% reduction in manual campaign setup time through automation and smart segmentation.

Enhanced cross-platform data enrichment for more personalized and timely outreach.

Improved internal coordination, enabling attorneys to view marketing engagement insights directly within DealCloud.

Client Feedback

Girikon’s team understood the complexity of our stakeholder landscape from day one. They didn’t just migrate our data — they redesigned how we think about lead management and audience engagement. The HubSpot implementation they delivered has fundamentally changed what our marketing team is capable of.

Director of Marketing & Communications Global Policy Research Organisation — Washington D.C., USA

See How Girikon Can Help Your Organisation

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