Anonymised Client Profile

Industry Software Development
Years in Business 60+ Years
Client Location Pompano Beach, FL
Organisation Size 50–100 Staff
Background

About the Organisation

A leading technology solutions provider delivering core software products and digital platforms for the Banking, Financial Services, and Insurance (BFSI) sector, along with Enterprise Resource Planning (ERP) solutions. Its portfolio spans insurance, lending, Islamic banking, anti-money laundering (AML), and asset management—helping organizations improve compliance, streamline operations, and drive efficiency.

The Challenge

Fragmented Systems, Missed Opportunities

  • Data Discrepancies: Inconsistent data between HubSpot and Salesforce due to improper synchronization.
  • Limited Real-Time Visibility: No real-time data flow, hindering timely decision-making.
  • Lead Handoff Gaps: Ineffective transfer of leads from marketing to sales, causing delays and missed follow-ups.
  • Multiple System Dependency: Sales teams had to switch between platforms to track lead activity, reducing productivity.
Technology Stack

Products Used

HubSpot Salesforce
Our Approach

What Girikon Implemented

Business Process Design & Integration

Defined clear data mapping, workflows, and sync rules to ensure accurate, bi-directional data flow and eliminate redundancies.

Website & Marketing Enablement

Implemented HubSpot forms and tracking on WordPress, created custom email templates, and enabled the marketing team with hands-on training.

User Roles & Access Management

Configured roles, permissions, and team structures for secure access and simplified administration.

Reporting & Dashboards

Built custom reports and dashboards to deliver real-time visibility into marketing and sales performance.

Automation & Lead Scoring

Deployed automation workflows and a lead scoring model with positive and negative criteria to prioritize high-intent leads.

Measurable Impact

The Results

This comprehensive transformation enabled the Client to achieve streamlined sales management, improved customer outreach, and greater efficiency across systems.

Enhanced Customer Data Visibility

A unified view of customer data across HubSpot and Salesforce improved data accuracy, consistency, and transparency. Marketing and sales teams gained real-time insights into engagement history and campaign performance, enabling better decision-making.

Improved Usability for Marketing Operations

A simplified HubSpot setup aligned to marketing workflows enabled teams to track customer activity, lifecycle stages, and engagement touchpoints with ease—without reliance on complex CRM processes.

Advanced Lead Tracking and Prioritization

Enhanced engagement tracking and automated lead prioritization helped identify high-intent prospects faster. Embedded HubSpot forms on the WordPress website ensured seamless lead capture and real-time data enrichment.

Robust System Integration and Data Governance

A stable, scalable integration ensured clean, bi-directional data sync. Controlled sync lists and clear mapping rules maintained data hygiene and optimized system performance.

Overall Business Impact

The transformation streamlined marketing and sales operations, improved cross-team collaboration, and increased operational efficiency. With accurate insights and automated processes, teams were empowered to engage prospects more effectively and drive measurable business outcomes.

Client Feedback

Girikon’s team understood the complexity of our stakeholder landscape from day one. They didn’t just migrate our data — they redesigned how we think about lead management and audience engagement. The HubSpot implementation they delivered has fundamentally changed what our marketing team is capable of.

Director of Marketing & Communications Global Policy Research Organisation — Washington D.C., USA

See How Girikon Can Help Your Organisation

Whether you’re migrating from a legacy platform or optimising an existing HubSpot setup, our certified HubSpot consultants deliver CRM implementations built around your goals — not ours.

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