What Makes GirikSMS APP the No.1 AI Messaging App on Salesforce AppExchange

SMS open rates are at a staggering 98%. Email, on the other hand, stands at 20%. Your marketing, sales, and support teams cannot rely on legacy communication channels anymore. If you are now looking into SMS for Salesforce, you have come to the perfect place. This post cuts through the clutter and demonstrates how GirikSMS's native Salesforce app provides faster responses, tighter compliance, and AI-driven ROI, all without intermediary technologies or hidden costs.

Native App vs. External Connector – The Simple Version

What is a "native" application?

A software bundle that you install directly from AppExchange and runs entirely within Salesforce, with no additional logins required.

What is a Third-party connector?

A third-party package is one that resides outside of Salesforce and communicates with your organization via an API.

In comparison, a native app is a plug-and-play solution that is faster and easier to deploy, automate, and manage compliance. Third-party connectors add moving parts, which take time and manpower to maintain. That is why businesses choose GirikSMS's native Salesforce messaging app.

GirikSMS Highlights for Salesforce SMS

Compliance (2025 Rules)

Powerful Capabilities of GirikSMS

One-to-one conversations

Start texting with SMS or WhatsApp from any Salesforce record, including contacts, leads, opportunities, and custom objects.

Multiple chat views

Respond to contacts using the Chat manager. Manage all of your conversations in one place, pin custom labels, utilize templates, send multimedia files, schedule messages, enable auto replies, and do much more.

Bulk messages

Do you want to quickly send or schedule SMS and WhatsApp messages to a large number of people? Not a problem; using GirikSMS, you can do it via List Views, Reports, or Campaigns. Send personalized messages or utilize templates and bots.

Advanced Automation

• Trigger built-in automation tools to send texts over SMS or WhatsApp.
• Confirm appointments instantly, send reminders, special promotions, and more.
• Send scheduled text messages based on time zones.

AI Chatbots

• Automatically interact with prospects and customers.
• Escalate to human agents for complex issues or based on rules.
• Automate appointments, customer service tasks, lead nurturing and qualification, feedback surveys, and much more.

Benefits of GirikSMS

Built on Salesforce.

GirikSMS is a multi-channel AI messaging solution created and built specifically for Salesforce.

User-friendly software with excellent support

Our customers find GirikSMS to be extremely user-friendly. However, if you ever have a problem, our customer support staff is always available to help.

Quick and easy setup.

Software implementation does not have to be a lengthy and tedious procedure. GirikSMS gets you up and running in minutes. Furthermore, our customer onboarding team will fine-tune GirikSMS for your specific use cases and train your people on the app.

Affordable.

GirikSMS has simple and reasonable pricing. There are no hidden charges. There are no charges for unsuccessful messages. Pay solely for the messages delivered and the platform subscription.

Best-in-class compliance with GirikSMS

GirikSMS is the premier Salesforce-native SMS app for compliance, trusted by enterprises across the globe. Here’s why it is the ideal choice:

AI-powered Compliance Monitoring

GirikSMS's AI technology analyzes texts for SHAFT content, ensures opt-in compliance, and flags violations in real time. In short, it gives you peace of mind that manual checking cannot achieve.

Seamless 10DLC Registration

GirikSMS automates 10DLC registration. This means your numbers are approved by carriers within 24 hours. Unlike some platforms that require a week for approvals, GirikSMS ensures that there is minimal disruption in your campaigns.

Privacy-First Design

GirikSMS provides a non-server approach, with messages going directly to the network provider and being saved solely in Salesforce, ensuring compliance. Meanwhile, other rivals store data outside, prompting privacy worries among companies with stringent norms.

Transparent Pricing

GirikSMS starts at $3 per user per month, with no additional charges for compliance or automation. However, many other systems charge extra for crucial functionality like automation or message routing, making compliance expensive.

24/7 Support

GirikSMS provides free 24/7 assistance with quick response times (less than 4 minutes). Similarly, unlike other competitors who have reported delays or sluggish customer service, GirikSMS ensures you are never in the dark.

AI-Powered SMS and WhatsApp Drip Campaigns with GirikSMS

With inboxes full and attention spans that are diminishing by the day, forward-looking businesses are moving away from heavy email campaigns. The true connection occurs when people spend time on their phones. The future of communication is mobile-first over WhatsApp and SMS.

But vanilla messaging will not suffice. Today's users want quick, tailored, and intelligent communication. That's why businesses are increasingly turning to AI-powered, Salesforce-native message flows that go well beyond basic automation.

Why AI is the future of SMS drip campaigns

Traditional drip campaigns, particularly those based on email, frequently deal with low engagement and delayed responses. SMS open rates are a stunning 98% compared to 20% in the case of email.

However, Salesforce users often have to deal with:

• Complex interfaces to navigate messaging tools and CRM.
• Developer-intensive setups with low visibility (e.g., high costs for undelivered messages)
• No backup plan in case WhatsApp fails.
• No automation or AI logic incorporated into communication flows.

GirikSMS offers advanced functionality for:

• Personalized drip campaigns.
• AI-powered message flows
• Multi-channel fallback (WhatsApp and SMS)
• Leverage Salesforce flows and automation

You can:

• Send out a text every time a form is submitted on your website or app.
• Wait for 2-3 days for a response.
• If there is none, send a WhatsApp follow-up.
• If they click, alert your sales team and record it in the contact record.

All of this occurs within Salesforce. No switching tabs and no developer reliance.

AI-Powered Engagement: The GirikSMS AI Agent

GirikSMS's AI agent is its standout feature:

• Learns response patterns over time.
• Triggers outbound messages at the most opportune times.
• Personalizes message tone and copy based on audience segmentation.
• Dynamically adjusts the flow in response to user involvement.

This implies that your campaign gets smarter by the day, without the need for manual involvement.

GirikSMS's AI Messaging offers an unrivaled competitive edge.

Ready to get started?

Messaging from Salesforce should not be static. It needs to be intelligent, scalable, and secure. GirikSMS turns your outreach from a simple activity into a potent conversion engine.

Whether you work in healthcare, real estate, education, financial services, or nonprofits, you can now connect with your customers in a more meaningful way, regardless of where they are in the world.

AI messaging from Salesforce is the future of personalized engagement, especially when combined with GirikSMS' powerful capabilities.

Begin developing conversations, not campaigns. Request a demo today!

About Author

Indranil Chakraborty

Indranil is a technology enthusiast with over 25 years of experience in project management, operations, technology and business development. Indranil has led project teams in egovernance, business process re-engineering, product development and worked with Government and Corporate customers. Indranil truly believes in the power of technology to drive productivity and growth for teams and businesses.