As the leading Salesforce texting app, GirikSMS helps users to engage efficiently with prospects, customers, and partners, enabling marketing and sales teams to text contacts in batches and empowering admins to automate triggered responses.

Salesforce SMS integration with GirikSMS is 100% native and involves point-and-click integration of managing incoming and outbound SMS capabilities within Salesforce. GirikSMS works natively in Classic and Lightning. You can set up GirikSMS for Salesforce in your Production or Sandbox via the Salesforce AppExchange, or simply search for  GirikSMS in the AppExchange and follow the step-by-step instructions.

Salesforce SMS software introduces you to the new age of advanced messaging. You can just enjoy the ease of an intuitive Salesforce SMS messaging platform with click-and-drag functionality. GirikSMS is Salesforce's top-ranked native SMS app. GirikSMS, the best messaging software on Salesforce, is suitable for a wide range of verticals, including healthcare, travel, real estate, and education. It can be a game-changer when it comes to texting multiple contacts at the same time. GirikSMS can be your ideal partner when you need a one-stop bulk Salesforce SMS solution, offering you all of the necessary capabilities you need to drive customer engagement.

Significance of AI Messaging in 2025

Customers today want instant, personalized, and always available communication. Traditional tools, such as email and phone systems, simply cannot keep up with the demand.

Enter AI messaging.

Platforms designed with AI-powered  communication automation provide businesses with a new arsenal of superpowers:

• AI-powered customer support closes tickets faster than ever.
• AI workflow automation eliminates manual follow-ups.
• AI-powered customer interaction drives personalized engagement at scale
• AI messaging for outreach at a scale of thousands of concurrent conversations.
• AI messaging apps deliver sentiment analysis and predictive insights for a better user experience

These are not merely incremental improvements; they are game changers in the way companies operate.

Whether you want to remind customers about upcoming appointments via SMS or manage multi-channel outreach at scale, the appropriate tools can help you revolutionize your business.

Choosing a Salesforce SMS app with the best set of features?

That is the million-dollar question. What, then, really should you look out for?

The best SMS app for Salesforce isn’t just one that sends messages. It should:

• Work natively with Salesforce
• Scale across departments.
• Provide advanced automation and personalization capabilities..
• Provide enhanced compliance.
• And in 2025, they will undoubtedly involve AI.

This is where GirikSMS stands out, as an app that not only texts but also optimizes and streamlines all your communication, including AI, automation, and ease of use, all from directly within Salesforce.

GirikSMS: The market-leading AI messaging app for Salesforce

Messages that work across languages.

The concept of worldwide messaging appears appealing until you encounter a language barrier. When your sales, marketing, and support reps interact with a multilingual audience, text translation can be challenging.  Sometimes it can be inconsistent, lose context, and even inaccurate.

GirikSMS's AI-based language translation simplifies the process. You enter the message once, and the platform automatically converts it to the language of your choice and delivers it to the recipient based on their language selection. Whether you're nurturing leads in German, French, or Chinese, make sure you're communicating clearly and consistently, while being culturally correct.

Self-adapting Drip campaigns

Want to launch an SMS drip campaign? Traditionally, that entails hours spent determining what communication to send, what is the best time to send it, and what should be the follow-up strategy.

GirikSMS transforms the game.

With AI-powered drip suggestions, the platform offers the best cadence based on customer behavior, campaign performance, and past interaction history. It even suggests changes in message copy and predicts the best time to send the message, doing away with guesswork.

With this newfound approach, your drip SMS campaigns will help you get better outcomes. This is next-level automation in AI-powered Salesforce messaging.

No more struggling to compose the right SMS.

Writing a high-performance SMS copy is not as easy as it sounds. It's a state of high expectations; your message must be concise, succinct, compliant, and engaging in a couple of seconds.

GirikSMS now features AI-assisted content tools.

You can quickly refine, reword, or shorten any communication. In addition, a template quality score allows you to predict how well your message will do before sending it. If a message comes across as spam, too long, or unclear, you'll notice and fix it right away.

This transforms the Salesforce SMS app into more than simply a message delivery tool; it also serves as a creative genius at hand.

Voice-to-Text That Accelerates Engagement

Assume you're a field sales representative managing multiple customers. Composing messages all the time is simply not doable. You are usually on the move and need to respond to customer queries promptly.

Voice-to-text message creation comes as a game-changer.

All you need to do is speak to GirikSMS. It will automatically translate your voice into a precisely formatted SMS that is ready to go out. It's quick, device-friendly, and excellent for teams that need to remain productive even when they're not hunched over a keyboard.

This Salesforce texting software genuinely stands out for its convenience.

Faster and smarter conversations

Responding fast is necessary, but responding smartly is preferable. When a prospect or customer inquires about a product or service, your team should not have to scurry for an appropriate response.

GirikSMS provides contextual suggestions in real time using AI-generated responses. Whether it's a sales query, a service ticket, or a generic query, agents receive intelligent cues that allow them to react quickly without coming across as robotic.

What is the result? Faster and more relevant responses translate to interactions that move the engagement forward.

This is what distinguishes GirikSMS as a complete Salesforce SMS app rather than a simple SMS messaging software.

GirikSMS: Your ideal partner for omnichannel messaging

Best for conversational messaging.

GirikSMS leverages AI-powered assistants and conversational AI technologies for sales and marketing teams.

Strengths:

• Conversational AI for web chat
• Conversational AI technologies for qualifying leads as they come in.
• Seamless, native integration with Salesforce.
• Has in-built natural language processing (NLP) capabilities to respond faster to customers..

GirikSMS has also integrated AI models into its bot platform, paving the way for more personalized and contextualized interactions. It's a popular choice for marketing and sales reps looking to engage their audience faster than ever.

Ideal for customer support at scale.

GirikSMS is well-known for its robust support functionality and AI chatbot technologies and is preferred by Salesforce customers across sectors.

Strengths:

• AI chatbot for partner onboarding and customer support.
• AI-powered business apps for product support.
• AI productivity tools to speed up ticket resolution.
• Integrated AI technologies that understand and respond to customer sentiment.

GirikSMS is one of the best AI chatbot tools available in the market for businesses looking to streamline their support across multiple channels. It provides each rep with insights that shorten case resolution time and increase satisfaction.

Affordable

GirikSMS is a powerful yet budget-friendly AI messaging platform that supports both small and large businesses to implement messaging automation across multiple channels in minutes.

Benefits:

• AI chatbot for budget-conscious businesses
• Easy setup.
• Live chat and automation within Salesforce.
• AI-powered responses provide basic support for content development.

While it has enterprise-grade functionality, GirikSMS is great for companies looking to harness AI without making a significant investment. It features simple automation for answering frequently asked questions, handling customer inquiries, and much more.

There are many SMS apps available, but few are tailored to the demands of today's automation-seeking Salesforce users. If you're searching for a Salesforce messaging software that can give your teams a competitive advantage in terms of agility, intelligence, scalability, and reliability, GirikSMS is worth considering.

Whether you're executing multiple campaigns, providing customer support, or nurturing leads, GirikSMS helps you to adapt to your needs quickly.

Want to empower Salesforce with AI messaging?

Discover what conversational AI messaging looks like with GirikSMS.

Connect with an expert today to learn more about our AI messaging platform for impactful engagement.

About Author

Indranil Chakraborty

Indranil is a technology enthusiast with over 25 years of experience in project management, operations, technology and business development. Indranil has led project teams in egovernance, business process re-engineering, product development and worked with Government and Corporate customers. Indranil truly believes in the power of technology to drive productivity and growth for teams and businesses.