There has been a gradual shift in the way customers interact with businesses, over the past few years. For ensuring long-term customer-relationships, organizations should focus on compassion, convenience, personalization, and digital transformation. So, how are organizations delivering seamless experience to users? They are doing so by strategically and systematically planning digital transformation on the right platform and Salesforce Lightning provides the right platform to develop applications quickly. It makes sense to get in touch with a service provider that offers reliable Salesforce Consulting Services
What is Salesforce Lightning?
Salesforce Lightning platform is a cutting-edge platform that empowers users to enhance their CRM platform and user experience (UX) in an improved manner. The user interface of the Lightning platform was unveiled by Salesforce in the year 2015 and has since then evolved into the standard interface for all Salesforce enterprises. Thanks to its distinguishing design, productivity tools, and integrated artificial intelligence features, Lightning streamlines business operations and help businesses attain their objectives. Businesses can create personalized and adaptable applications using the Lightning Component-based framework, all the while providing immersive user experiences through Lightning components.
Why is Salesforce Lightning Preferred Over Salesforce Classic?
While Salesforce Classic provides numerous CRM features, end users are increasingly seeking a streamlined user-centric design with fewer clicks and modern functionalities like drag and drop. By identifying this demand, Salesforce has introduced Lightning Experience, the next iteration of the Salesforce user interface designed to augment speed and productivity. With the 'mobile first' approach gaining prominence, there is a pressing need for responsive user interfaces and single-page applications. Lightning offers a set of tools and technologies that provide a fresh and contemporary user experience appropriate for both desktop and mobile applications.
How is Salesforce Lightning Re-defining User Experience?
Salesforce devised a user-friendly and intelligent platform that boosted the productivity of sales teams seamlessly while facilitating greater and quicker deal closures. The look and feel of Salesforce Lightning incorporate user interface improvements like readable text, graphics and icons resulting in a more lucid view of the business. Moreover, the application offers upgraded dashboards that enhance the visibility of critical metrics for specific business units, enabling a holistic overview for all teams and customers.
The Lightning Platform offers an enhanced user experience through the incorporation of drag-and-drop functionality along with heightened security settings for Salesforce implementations. Lightning serves as an intelligent tool that adapts to existing organizational habits and patterns, providing smart recommendations as and when utilized. It streamlines the access to Contacts, Quotes, and Proposals for sales professionals thereby reducing the need for excessive clicks and external work, which ultimately enhances the efficiency of sales teams.
Why Should Businesses Prefer Migrating to Salesforce Lightning?
Businesses that have migrated to Salesforce Lightning Experience are likely to be more productive than those working in Salesforce Classic. The Salesforce Lightning allows businesses to close deals faster with enhanced rate of collaboration and conversion.
For better end-user experience, the Lightning platform offers robust functionality.
Lightning provides high-end security to users.
It provides user-friendly interface that allows you to create responsive applications.
With Lightning, businesses can offer superior customer services, improved personalization and increased rate of conversion.
The databases are updated automatically to provide you with intelligent insights with the help of Einstein Analytics.
What are the Significant Benefits of Using Salesforce Lightning for Your Business?
Salesforce Lightning can assist businesses with several benefits including increase in their productivity, seamless operations, and work on modern interfaces. Some of the benefits offered by Salesforce Lightning include:
Sales Automation: Achieving cent percent efficiency in converting leads into sales is nearly impossible. Therefore, organizations are creating different strategies to boost their conversion rates, although the outcomes may not always fulfill their expectations. Salesforce Lightning with its latest features aims to automate the sales process.
Enhanced User-experience: Salesforce offers a modern and intuitive interface for the Lightning framework. Though, the changes are difficult to observe with the naked eye, the overall experience is seamless. The interface is customizable and is designed to increase productivity.
Quick Development of Apps: Creating and building applications has never been easy than it is today. Due to the component-based nature of Salesforce, businesses can seamlessly incorporate pre-made components from Salesforce partners and incorporate them into your application. The most delightful aspect is that you can effortlessly employ these components by simply dragging and dropping them.
Quality Leads: Ample amount of time is left post your application development and optimization of your sales process. The time left can be allocated to Einstein AI Technology, which helps in understanding the specific needs and objectives while monitoring possible leads. Its tracking capabilities include comprehensive data on all potential leads about their sales preferences, performance, and interactions. Einstein uses this data to filter the leads before you approach them in-person. This ensures that organizations will receive high-quality leads which are most likely to turn into sales.
Data Privacy: Data privacy remains the pinnacle feature of any framework. You would not appreciate breaching the policies and sneaking into your business information. With the new updates in Lightning, CRM has focused on privacy. The individual components that are a part of the Salesforce Lightning framework cannot interact with each other. This eliminates the likelihood of malicious activities while providing a fresh interface for the users.
Quick Wrap-up:
Salesforce Lightning is one of the best available CRM solutions for building customized applications. With Lightning, organizations can augment the competence of sales and marketing teams while increasing overall ROI. If you want to migrate from Salesforce Classic to Salesforce Lightning or simply implement Salesforce Lightning, you must get in touch with a reputed Salesforce Lightning Company
In this era of cut-throat competition, organizations should ensure a smooth and better customer experience to sustain positive business growth. In fact, retaining existing customers and acquiring new ones depends largely on the way a company interacts with its customers. Yet, only 1% of the customers are capable of measuring their customer engagement.
One of the primary reasons why a company fails to connect with its customers completely is its inability to accumulate and utilize crucial data, which they can leverage to gain insights for creating operational customer strategies. This calls the need for an intelligent solution that can enable organizations to explore new ways to connect with their customers, and Salesforce Lightning is one such platform.
Built on the Salesforce UI framework, Salesforce Lightning involves a collection of tools and technologies that can be utilized to draw insights about customer engagement. This app development platform not just helps in driving business growth but also boosts user experience. Today, organizations especially those leveraging Salesforce have realized the potential of the Lightning platform and consider it to be a superior choice to any other options available in the market. It makes sense to seek support from one of the best Salesforce partners to know more about the Lightning platform.
Endowed with enhanced features, the Lightning platform allows users to develop strong customer relationships while finding new ways of interacting with customers. Listed below are some significant benefits of Salesforce Lightning that help you to better connect with your customers:
Quick Building of Apps: The components available in Salesforce Lightning kick start the building of apps that too without the need for any coding. The components available act as building blocks that combine to create new apps. This saves the time and effort of building apps from scratch besides the trouble of optimizing your apps as the components can do so for different devices. Apart from this, additional components from App Exchange can be used to develop the foundation of your app, which you can customize as per the specific needs of your company.
Availability of Quality Resources: Besides the provision of building robust apps with the help of tools and methods, the Lightning ecosystem offers components that can be leveraged to add new functionalities that otherwise seemed impossible without the help of a developer. Moreover, the quality of applications isn’t compromised as the components used to build them are derived from reliable resources. Since, reviews of these apps are gathered from experienced users, customer engagement increases.
Drives Innovation: Developing mobile apps has become significant for enhancing customer business as it helps to personalize communication. The drag and drop functionality of the Lightning platform encourages innovation as it is packed with customizable components.
Syndicates User Experience: To remain competitive, organizations need to set their products/ services apart from the competitors. By providing experience with a live-in experience, organizations can get an edge over their competitors. The Lightning Design System equips organizations with a ‘How-To guide’ that provides organizations the power to build user-friendly components. Thus, it becomes easy to develop custom apps that sync with the main capabilities of Salesforce without the requirement for reverse engineering.
Provide Engaging Experience: Although Lightning was developed with mobile devices in mind, it also included the desktop within the design and experience and was ultimately employed across app design, service, sales, and communities, which provides an engaging face to your company.
Final Words:
To provide customers with an engaging and enriching experience, organizations should encourage customer-centricity. The Salesforce Lightning platform helps in driving engagement by providing a sturdy environment along with robust features for creating a great user experience. So, if you are looking to migrate to the Salesforce Lightning platform, you must consider getting in touch with a reputed Salesforce Lighting company.
As one of the most powerful and widely adopted cloud-based CRM, Salesforce continues to reign the CRM space. The CRM owes its popularity to the wide array of useful features offered by it, its ability to get easily customized and integrate with other systems. Today, given the constant need to migrate data from one system to the other or from one database to the Salesforce org, there arises the need for a system, which not just allows organizations to have access to external databases but also ensures the integrity of the database.
Salesforce Lightning Connect allows users to connect to external databases so that they can view the information in real-time. In fact, this integration app has turned out to be a game-changer for the IT department, and the organization at large as they no longer have to manage different databases in their Salesforce org and can view data by just connecting to the external databases.
What is Salesforce Lightning Connect?
It is an integration tool that helps organizations/users to access, use and display data from external sources along with their Salesforce data. With this tool, they can extract data from legacy systems like Microsoft, Oracle, SAP, etc. in real-time. In fact, everything is configured easily via a powerful point and click interface. The integration tool uses a feature that is similar to ‘custom objects’ in Salesforce and is called ‘external’ objects except for the fact that the data resides in another system. However, to access external objects, Salesforce Connect makes use of some authentication settings, which includes three types of adapters including the following:
Cross-org: This adapter provides access to data that lies in another Salesforce org by leveraging the Salesforce API. With this adapter, the integration tool uses the Lightning Platform REST API to extract data from other Salesforce org, allowing users to associate data with point-and-click tools.
OData: The OData connects with any system that backs the 2.0 and 4.0 OData protocols, which is a REST API for data exchange to get valuable insights from external data sources. The robust tool via the external objects interacts with external data changing into queries that include parameters to filter results.
Apex custom adapter: This is basically a code written in the Apex language using the Apex Connector Framework to extract data from various data sources. Salesforce Connect uses the code when specific functions such as running a report are executed so that users can get business insights by connecting to data sources.
When to Consider Salesforce Lightning Connect?
When the need is just to carry relevant data without carrying unnecessary data in your Salesforce Organization.
When users need small amounts of data at a given point of time.
When users are looking for real-time access to data.
When users want to avoid the accumulation of irrelevant data.
Benefits of Salesforce Lightning Connect?
There is so much that Salesforce Connect can help users achieve with external sources and through data integration. Businesses must consider getting in touch with an experienced and certified Salesforce Consultant to know more about this powerful integration tool.
Read/write from anywhere:Salesforce Connect lets users to produce, read, update or delete records from external sources in real-time.
Custom Adapters for any web API:With this tool, developers can link Salesforce to any web API.
Connectors: Multiple Salesforce org can be connected across the company.
How Does Lightning Connect Work?
Lightning Connect allows data access from various external sources that too in real-time. Let’s understand the step-by-step process of seeking external permission for creating ‘customized application’
Users need to first open Setupand then find and select External Data Sources in the Quick Find
The next step is to either click on New External Data Source or on Edit if users wish to modify a pre-existing source of external data.
All the necessary details should be filled up.
Choose the most suitable authentication protocol
Click on ‘Save’.
Finally, to complete the connection, click on ‘Validate and Sync’
To Sum-up:
As a robust Salesforce integration tool, Salesforce Lightning Connect helps business analysts and Salesforce admins to access data from external sources in real-time. Since, no duplication or sync delays occur, the integration time is dramatically reduced, which helps in unlocking and updating back-office systems such as Oracle, SAP, Microsoft, and more. To know more about this outstanding integration tool, it’s in your best interest to get in touch with a reputed Salesforce Lightning company.
Here, I am displaying
Salesforce Lightning
modal with a progress indicator in footer using Lightning component.
In this article, you will be able to open a modal on button click, close the modal, and add a progress indicator in the footer.
Let’s start the process step by step:
Step 1: Create Lightning component ProgressIndicator.cmp
<aura:component >
<aura:attribute name="showpage1" type="boolean" default="true"/>
<aura:attribute name="showpage2" type="boolean" default="false"/>
<aura:attribute name="showpage3" type="boolean" default="false"/>
<aura:attribute name="openModal" type="boolean" default="false"/>
<aura:attribute name="currentstep" type="String" default="step1"/>
<lightning:button variant="brand" label="Open" onclick="{!c.openModal}" />
<aura:if isTrue="{!v.openModal}">
<section role="dialog" class="slds-modal slds-fade-in-open">
<div class="slds-modal__container">
...
</div>
</section>
<div class="slds-backdrop slds-backdrop_open"></div>
</aura:if>
</aura:component>
Step 2: Create Lightning controller ProgressIndicatorController.js
({
openModal : function(component) {
component.set("v.openModal", true);
},
page1 : function(component) {
component.set("v.showpage1", true);
component.set("v.showpage2", false);
component.set("v.showpage3", false);
component.set("v.currentstep", "step1");
},
page2 : function(component) {
component.set("v.showpage2", true);
component.set("v.showpage1", false);
component.set("v.showpage3", false);
component.set("v.currentstep", "step2");
},
page3 : function(component) {
component.set("v.showpage3", true);
component.set("v.showpage1", false);
component.set("v.showpage2", false);
component.set("v.currentstep", "step3");
},
hideModal : function(component) {
component.set("v.openModal", false);
}
})
Step 3: Create Lightning app to preview the component
<aura:application extends="force:slds">
<c:ProgressIndicator/>
</aura:application>