Salesforce can be transformational. Provided you implement it right. It has the power to change the way your organization functions, helping you transition to a smarter, efficient, data-driven, and impactful business.Salesforce can be transformational. Provided you implement it right. It has the power to change the way your organization functions, helping you transition to a smarter, efficient, data-driven, and impactful business.
But it‘s common that the same set of hurdles keep popping up repetitively. Technology based perfection is relatively easier to achieve. An expert team of Salesforce Consultants may execute challenging implementations on time and within budget. But it can become transformational only if it meets the business objectives of the organization.
Assessing the success of a Salesforce powered organization necessitates a holistic approach. The implementation team needs to have a clear understanding of the various forces at play, and prepare themselves for long-term, sustainable success. Here are 6 key Salesforce implementation challenges with tips on how to resolve them for post-implementation success.
Implementation and Adoption Roadmap
Lack of clarity of purpose and want of understanding of its impact can lead to a failed implementation of Salesforce. Without expectations being set, organizations tend to implement and adopt Salesforce with inadequate resources and expertise, and often without the buy-in of the right people. The result is a half-baked system that does not compliment organizational goals and staff needs.
When stakeholders do not agree on the requirements or scope, for lack of time or prioritization, the implementation team eds up confused with a blurred vision of the organization’s goals. Frequent scope changes lead to a faulty implementation with declined productivity.
Detailed and meticulous planning will drive 80% of your success. Spend time to freeze requirements before commencing implementation. Get buy in from stakeholders and management. Make a clear implementation roadmap upfront. Align it with the company’s strategic goals. Establish a clear roll-out strategy.
Data Migration and Validation
Data powers Salesforce. Without the right data, Salesforce cannot deliver what it is designed to. As it is, It’s a challenge for staff to learn a new system and adopt it as part of their regular work routine. And when data is incomplete or inaccurate couple of things happen. First, the trust is broken in the system. Second, when you feed your systems with faulty data, it’s even more challenging to get any valuable data out of it. And if users aren’t getting valuable information from the system, chances are slim they will be keen to enter it in the first place.
A definitive approach is required to work out the data migration strategy with the Salesforce implementation team. User mapping, data security and cleaning up data is a time intensive activity and requires an experienced team.
To overcome this data challenge, double-check the integrity of data that you wish to migrate. Clean it up before importing into Salesforce. Use relevant tools wherever possible. Look at data mapping closely to map relevant fields, Engage the team members who know your data well to assist with data migration validation.
One of the keys to maintain healthy data is to have smart detection systems, regular clean ups and training.
Customization
With Salesforce’s endless capabilities, there is a tendency to overdo customization to get maximum features on board. In a manner of speaking, tendency to bite more than you can chew. This only complicates the implementation. Customization without a thorough understanding of your business needs leads to a faulty implementation.
To overcome this, adopt an incremental approach. Split the features into basic, essential, and so on, in order of necessity. A phased approach saves costs and ensures the system retains its integrity after each stage of customization and mitigates implementation challenges to a large extent.
Use the Lightning App Builder from Salesforce and Apps from the AppExchange to build custom applications, fast. The Salesforce1 platform and Salesforce SDKs facilitate development of mobile apps quickly. Salesforce Canvas allows easy integration of other systems with Salesforce screens. Use Lightning Process Builder to create complex business processes without any need for coding.
User Acceptance Testing
No implementation is perfect. And despite the best of efforts of implementation teams, errors do creep in. Gaps in communication, bugs, unsuitable tools, and other issues often result in the system not being up to expectations. Testing is the best way to ensure any IT implementation meets its pre-defined goals. Catching bugs early makes it that much easier to fix them.
Empower subject matter experts with expertise in your line of business. Encourage them to take up leadership roles in the implementation, and become champions for its smooth roll-out and organization-wide adoption.
Document test cases and test plans and execute. Fix the bugs, and retest as and when needed. Simulate use cases and do thorough testing to ensure the code meets the objectives. Conduct sandbox testing to work out the kinks before go-live, mitigating the deployment risks.
Adoption
Most often, much of the focus and effort in a Salesforce implementation goes to the technical side of things. While this is necessary, it might come as a surprise that even after a really good implementation, it can still be a challenge to get your staff to actually use the system! More often than not, adoption is one of the biggest challenges across all types of businesses.
Adopting a new system with the power and flexibility of Salesforce requires a significant level of organizational change. And it requires some well thought out “change management” planning.
It is crucial to have an organizational adoption plan as much as it is to have a technical one. This includes getting staff and leadership buy-in, communicating clearly about the vision and value of the project, and having a thorough plan for training staff and supporting them as they get trained.
Training
Training of staff to use Salesforce is one of the biggest challenges post implementation. What’s the point of investing time, resources and money in implementing a powerful software like Salesforce, if your staff can’t use it to its fullest potential?
To master features in salesforce, users should undergo thorough training with your Salesforce Implementation Partner. Focus your training on custom built features or functionalities in your implementation. Without proper training and support even the most trivial issue can become a stumbling block in organization-wide adoption. To overcome this difficulty, the implementation team should distribute documentation about the new features developed and provide hands on classroom training, department wise.
The true power of Salesforce is not just about entering or populating data into it. Equally important is how you pull data out of it.
A Certified Salesforce Consulting Partner will approach your Salesforce implementation with 3 key elements — accurate assessment of expectations, detailed attention to data, and a thorough adoption/training plan, putting you 3 big steps ahead.
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As a business entity, your priority lies in improving the bottom line of your business by generating greater ROI. To ensure consistent growth of your business, you need to chart out an appropriate customer satisfaction strategy as customers tend to be the life and blood of every business undertaking. The most important aspect of this strategy should be to have in place a robust system that can provide a single view of all the customer-related data.
Salesforce with its rich features, functionalities and ever-evolving ecosystem has become an obvious choice for business owners looking to streamline their otherwise scattered business processes to ensure increased efficiency and productivity. While this cloud-based platform is pretty flexible, easy to use and above all widely accepted across the globe, the real challenge lies in implementing it. This is because the process of Salesforce implementation requires 100 percent focus, dedication, and technical know-how, which practically wouldn’t be possible for you to dedicate while handling other essential business activities.
To make the most of your Salesforce investment, you must have by your side a reliable Salesforce Implementation Partner who can help you with successful implementation, conformation, and deployment.
Why Should You Hire the Services of a Salesforce Partner?
Rather than taking the less expensive route of doing the Salesforce implementation on your own, or hiring a less qualified Salesforce partner, it’s in your best interest to engage the services of a knowledgeable and experienced Salesforce partner. Doing so will help you realize the following benefits:
Ensures Business Process Efficiency: To enjoy a better return on your Salesforce investment, proper knowledge of accurately relating Salesforce’s features to your business processes is important. A knowledgeable partner with experience of working in your industry and knowledge of best practices will be able to dive into your processes and connect technology to your business goals.
Provide the Right fit: It is to be noted that when it comes to Salesforce implementation one-size-fits-all approach, doesn’t seem to work. A reliable Salesforce partner will ensure you get the most out of your Salesforce investment. Rather than using the common implementation technique, an experienced Salesforce Consulting partner will make the necessary adjustments to provide your organization with the right implementation.
Provide Training and Support to Your Team: Getting your team to use a new system can be challenging. However, with a knowledgeable and skilled implementation partner by your side, your team will have an easy go-to resource if and when they have queries while handling the new system. Your Salesforce partner will provide your team with the necessary training for operating the new CRM solution in the best possible way.
Help You Capitalize on Opportunities: Reviewing your business systems and developing them regularly will ensure that they align with your business objectives. A skilled Salesforce partner can help you frame up your objectives and the way they connect with your CRM. This will help you develop a roadmap for the future while helping you realize a better return on your investment for the times to come.
Help You Save Money: If you take into account the internal overhead necessary to manage a project, you will realize that a reliable Salesforce partner will not just outperform an internal team but will also be more cost-effective.
Quick Wrap-up: Whether you are thinking about implementing a new Salesforce CRM or already have one that requires a bit of customization and configuration, it makes sense to have a skilled Salesforce implementation partner by your side. By leveraging their expertise and experience, you will not just be relieved of the stress involved in doing it yourself but will also reap in the benefits of better process efficiency and ROI.
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Salesforce Implementation Services That Drive Real Business Outcomes
As a trusted Salesforce Implementation Partner, we help businesses adopt Salesforce the right way—fast, securely, and with measurable ROI. Our certified experts plan, configure, customize, integrate, and optimize Salesforce so that your teams work smarter, customers stay happier, and your business scales with confidence.
Whether you’re implementing Sales Cloud, Service Cloud, Marketing Cloud, CPQ, or Data Cloud, we deliver AI-powered, industry-ready Salesforce solutions that align perfectly with your goals.
Connect us for a Free Quote
We Fuel Your Growth Through Our Salesforce Implementation Services
At Girikon – one of the best Salesforce Implementation Companies, our goal is to empower your business with our end-to-end Implementation Services. Besides planning, configuring, and tailoring Salesforce to align with the unique goals and processes of your business. Our trained experts ensure seamless migration of data besides smooth integration and user adoption that drives actual results. We don’t just “set up” Salesforce; we engineer a CRM foundation built for long-term success. Our implementations combine deep Salesforce expertise, industry workflows, and modern AI capabilities to help you achieve faster time-to-value, and streamlined customer journeys
From Sales and Service Cloud to Marketing Cloud, we deliver tailored solutions that augment productivity, streamline workflows, and augment customer experiences. With a proven approach for implementing Salesforce, we build the foundation for long-term success. This helps your teams work smarter, ensure customer satisfaction – enabling your business to grow faster in the Salesforce ecosystem.
Our Approach to Salesforce Implementation
At Girikon, our Salesforce consultants follow a value-driven approach to ensure an effective Salesforce implementation. We start by comprehending your business objectives, difficulties, and more followed by designing a custom-made roadmap that aligns with the capabilities of your organizational goals. We ensure transparency, collaboration, and flexibility at every stage through our agile methodology besides focusing on optimizing user experience, automating workflows, and enabling data-driven decision-making, our experts ensure post-implementation training and continual support to ensure smooth adoption and maximum ROI.
Our Delivery Methodology
Girikon’s delivery methodology emphasizes agility, transparency, and collaboration. This ensures that every Salesforce project is executed on schedule and matches the highest quality standards. Blending industry best practices with the flexibility to line up with your altering business needs.
Discovery & Planning
We assess your goals, processes, and issues to create a clear strategy for Salesforce implementation.
Design & Configuration
Our experts tailor solutions that suit your operations and optimize user experience.
Development & Integration
Our experts create, test, and seamlessly integrate Salesforce with existing systems for integrated performance.
Deployment & Training
We offer smooth-go-live and provide hands-on training to ensure confident user adoption.
Continual Support
Continual tracking, enhancement, and support keeps your Salesforce environment performing at its best.
Ensuring Efficient Salesforce Implementations with Our Reliable Services
Sales Cloud
We help businesses accelerate sales performance through our Sales Cloud Implementation services. Supported by a team of certified experts, we deploy tailored solutions that automate sales processes, deliver real-time visibility into performance and more. Right from initial setup and positioning to integration and user enablement, we offer end-to-end implementation experience.
Service Cloud
Service Cloud Implementation Services offered by us allow businesses to deliver superior customer support experiences. Our trained Salesforce experts design and configure Service Cloud to elevate agent productivity. From setup and customization to user training, our experts help transform your service operations, augment customer satisfaction and nurture long-term relationships.
Marketing Cloud
Our Marketing Cloud Salesforce Implementation Services enable organizations to produce data-driven customer journeys across every channel. Our certified consultants design, configure, and integrate marketing cloud to automate campaigns, optimize engagement, and measure performance in real time. We help you pair marketing efforts with sales goals, thereby generating higher ROI as well as stronger customer relationships via targeted communication.
Salesforce CPQ
Salesforce CPQ Implementation Services offered by us allow businesses to optimize their quote-to-cash process with efficiency and precision. Our skilled consultants deploy and implement CPQ solutions that handle complex pricing, automated approval processes, and create accurate quotes instantly. Girikon empowers your sales teams to close deals faster while elevating the customer experience.
Non-profit Cloud
Our Nonprofit Cloud Implementation Services enable organizations to drive impact through Salesforce. Our expert consultants modify Nonprofit Cloud to manage multiple functions such as fundraising, donor relationships, and more on a single platform. From setup and data migration to user training, we ensure seamless adoption.
Data Cloud
Data Cloud Implementation Services offered by us help businesses unlock the actual potential of customer data in real-time. Our skilled consultants design and deploy Data Cloud solutions that gather data from multiple sources, thereby creating a unified view of customers. From integration to enhancement, we ensure growth, effectiveness, and meaningful customer engagement across every touchpoint.
Salesforce Implementation Services Offered by Us Across Different Industries
Non-Profit
We empower nonprofit organizations with our tailor-made solutions that fortify every aspect of their mission. Whether it’s optimizing campaigns, coordinating with volunteers, managing grants, and more, our deep nonprofit expertise ensures implementation that drives efficiency, transparency, and quantifiable impact.
Education
Besides simplifying management of student lifecycle and optimizing engagement, we help establishments enhance operational efficiency. With our deep domain expertise, we help educational institutes make the most data-driven insights to deliver tailored learning experiences.
Manufacturing
We enable manufacturers to gain visibility into processes besides real-time data insights. This paves the way for optimal allocation of resources, smart decision-making, and production planning.
Healthcare
We design and deploy tailored solutions to meet the unique needs of your health care organization, enabling optimal patient care with minimal operational effort. Our experts configure Salesforce solutions to align with your unique healthcare workflows, thereby ensuring seamless management, efficiency, and improved care delivery.
Retail
Our retail Salesforce implementation experts tailor Salesforce to fit your eCommerce, merchandizing and store operations. We build the ideal Salesforce ecosystem to unify in-store and online experiences, streamline service programs while ensuring every customer interaction is seamless, connected, and personalized.
Government
We help government organizations revamp citizen services with tailored solutions that optimize engagement and efficiency. From case management to data-driven decision-making, our implementations help public sector agencies streamline operations, augment collaboration, and deliver citizen-centered experiences.
Our Step-by-step Salesforce Implementation Process
Salesforce implementation followed by us involves the following steps:
Discovery and Planning:
At Girikon, we connect with our stakeholders to comprehend business goals, current processes, and specific requirements. This stage ensures alignment between objectives and solutions while laying out a foundation for designing a custom-made implementation strategy.
Solution Design
In this phase, our team designs tailored Salesforce solutions while documenting all minutest of detail. Apart from this, our team also configures user roles, data models and automation processes to ensure hassle-free functioning of your system.
Customization
We modify Salesforce to meet the specific needs of a business by implementing integrations, user interface customizations and ensuring an intuitive system that augments productivity, aligns with workflows, and delivers a seamless user experience.
Data Migration
During this phase, we cleanse, map and format existing data. We use robust tools to shift this data into Salesforce, besides verifying proper migration of data. This ensures improved accessibility and integrity.
Testing and User Training
We ensure thorough testing before launch to ensure hassle-free performance. We also offer hands-on training besides user manuals and support guides to help users adopt the new system with ease.
Support and Maintenance
Once your system goes live, our team provides you with ongoing support and maintenance. We ensure your set up remains up to date with recent trends and features.
Why Opt for Girikon as Your Salesforce Implementation Partner?
Certified Experts
As a trusted Salesforce implementation partner, and with a proven record of successful implementations across various industries, we help businesses automate key processes
End-to-End Services
As a reliable Salesforce consultant, Girikon provides end-to-end Salesforce implementation services including every stage of your digital transformation journey. Besides smooth Implementation, user adoption, and optimization, our reliable support helps your business attain long-term success with the platform.
Customized Solutions
By utilizing deep domain expertise across various industries, our experts design solutions that are modified to meet the needs of every business. Our dedicated approach ensures optimal workflows, enhanced customer engagement, and tangible business outcomes that drive operational excellence.
Agile Delivery Model
Our team ensures flexibility and collaboration all through the project lifecycle through our agile approach. By segregating work into iterative phases and offering unceasing feedback loops, we easily adapt to changing business needs. This model hastens implementation, decreases risks, and sends quantifiable value faster, enabling businesses to attain their goals while maintaining stakeholder alignment during every stage of the delivery process.
Focus on User Adoption
We emphasize user adoption via all-inclusive training, workshops, and effective strategies for change management. Our approach empowers users to embrace the new systems with ease. This ensures smooth transitions and heightened productivity.
Global Delivery Model
Our global delivery model brings efficiency with round-the-clock project execution. By engaging global talent and advantages of time zone, we ensure quicker turnaround, seamless communication, and premium outcomes. Such a flexible approach enables scalability, optimization of resources, and collaboration across regions. This helps businesses accelerate delivery timelines while sustaining cost control and operational excellence across every phase of the project lifecycle.
Data-centric Results
As an experienced Salesforce implementation consultant, we use data insights and advanced analytics to monitor, measure, and optimize performance. Our data-centric approach figures out improvement opportunities, optimizes strategies, and ensures measurable outcomes.
Customer Centricity
We stress teamwork and partnership to align Salesforce-powered solutions with the unique business goals and objectives of every client. By comprehending challenges and urgencies, we create tailored strategies that drive tangible outcomes, augment user satisfaction, and encourage long-term success.
FAQs
What are Salesforce CRM implementation services?
Salesforce implementation services include deploying, customizing, and integrating the platform to align with a business’s unique requirements. From setup and data migration to automation, user training, and ongoing support, these services can be leveraged by businesses to streamline operations, engage customers, and enable data-driven decision-making, fostering greater efficiency and sustainable business growth.
Where can I find certified Salesforce implementation consultants near me?
If you are looking for a certified Salesforce implementation consultant around you, make sure to search for them on platforms like just dial or on Salesforce partner finder. You can check AppExchange listings to get in touch with some of the strong options with verified credentials.
Which Salesforce implementation partners are certified and trusted in the USA?
Some of the certified and trusted implementation partners in the USA include but are not limited to Girikon, Accenture, Cognizant, Deloitte Digital, Coastal Cloud, Penrod and more.
How to measure ROI with a Salesforce implementation partner?
For Salesforce implementation partners, it is important to track both qualitative, as well as quantitative metrics prior to, during and post deployment to measure ROI. It involves a structured approach, which includes defining clear business goals, establishing metrices, tracking KPIs, measuring post implementation impact, assessing user adoption, calculating ROI, and continuous optimization.
What kind of Salesforce Implementation Services does Girikon provide to our clients?
From consulting & Strategy to implementation & configuration, Girikon – a leading Salesforce Implementation Company, caters to multiple industries education, financial services, retail, healthcare, telecom, not-for-profit and more. Besides post-launch support and maintenance, they offer user-help desks and training to drive adoption.
What Does Our Salesforce Implementation Consultant Do?
As a trusted advisor, our implementation consultant guides clients through every stage of their Salesforce journey. From discovery & analysis, solution design, configuration & customization to data migration & integration, our implementation consultants also offer user training & change management, Quality Assurance, deployment & post-Implementation support.
How much does Salesforce Implementation Cost?
The cost of implementing Salesforce depends on several factors, including size of organization, level of customization, number of users, data migration needs, system integrations, and the cost structure of your chosen implementation partner.
Can a Salesforce certified implementation partner handle CRM data migration?
Yes, a certified implementation partner has the necessary skills required to manage CRM data migration as an important part of the implementation process. By using proven methodologies, robust tools, and best practices to ensure a secure, smooth and precise transfer of data from legacy systems into Salesforce.
What is the cost of hiring a Salesforce implementation partner?
The cost of engaging an implementation partner depends on various factors such as scope of project, size of organization, custom development, and post implementation support.
Can a Salesforce implementation partner help with both setup and managed services?
Yes, they can help with initial setup and managed services to ensure long-term success.