With Shield, Salesforce looks to strengthen its promise of taking its Trust Services to the next level. Now, even industries with regulatory and compliance requirements such as Financial Services, Healthcare, and Public Sector can leverage the speed and innovation of cloud computing with the assurance of highest level of data protection, availability, and performance.
The needs of specific industries can vary depending on the criticality of the data that they manage and use. While some may need to track sensitive customer being exported others might need to encrypt them or maintain an audit trail of data to safeguard data integrity. The understandably high pressure of balancing the shift to cloud platforms with meeting compliance needs has deterred several organizations from making the shift thereby being bereft from the benefits that it promises to bring along!
Salesforce Shield is a premium set of integrated services built natively in the Salesforce1 Platform. With it, comes the capability to track the way in which one’s sensitive data is being used & handled. It certainly is a strong empowering tool for customers with complex governance and compliance needs to be able to track data going back up to ten years along with sensitive data encryption if they so desire.
Salesforce Shield includes the following core services:
Event Monitoring: This feature gives customers the transparent visibility into which users are accessing what kind of data along which the actions that they are taking on it.
Field Audit Trial: Salesforce customers now have the ability to go back & check their data state up to 10 years. It provides Audit trial data for up to 60 fields per object.
Platform Encryption: All sensitive data can now be easily encrypted at rest (at the metadata layer) without hampering any business functionality.
Transaction Security: Users can add various processes to Event Monitoring using the transaction security feature. Specific events can be configured with Salesforce to trigger actions as required. For example: When any User tries to access the Salesforce from any unsupported browser it will not provide access.
The Shield Platform works through the combination of the tenant key (available with the customer) and a master secret controlled by Salesforce to generate the org-specific data encryption key. This key is used to encrypt sensitive data stored in standard and custom fields, files, and attachments. The derived keys are never persisted to disc, ensuring maximum security for encryption keys.
Setup Salesforce Shield
Setup -> Security Controls -> Platform Encryption
Create Tenant Secret
Enable encryption for files, fields, and attachments
Assign permission to generate, rotate, and archive your org’s keys
If user has the permission to “View Encrypted data”, then the data gets decrypted before presenting it for user
Fields with the following field types: Text, Long Text Area, Phone, Email and URL in standard or custom objects can be encrypted
Omni Channel
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November 17, 2016
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Nirupama Shree
As the customers in today’s world want their work or cases to be resolved accurately no matter through which channel they will be contacting your company.
Omni Channel is a flexible feature provided by Salesforce which needs customization. We can achieve its functionality without writing a code.
Through Omni channel it would be very easy to prioritize the work items which are coming from the Standard as well as Custom objects say Leads, Contacts, Opportunities etc. or it can also analyze the work items coming from Phone, Emails.
Then the Work items can be assigned to the Queues.
Each Queue then can be assigned to a single or multiple channels. According to the Roles assigned an Agent would then be able to receive the work items whenever they want.
Through Omni Channel, Agents don’t have to work for the channel they are working on. Omni channel will look for the work items which are coming next.
Queue in Salesforce in like a bucket which consists of all the incoming things from Leads, Cases etc. And then using Assignment Rules we can assign these Cases to their respective agents but this is a manual process.
Now, through Omni Channel these work items could be assigned automatically.
Omni Channel will look into the Agents & the Queues and the Agents with the high Bandwidth will get the Work Item/Case assigned to them.
How to integrate Omni Channel with Salesforce
Enable the Omni Channel for the org.
Go to the “Omni Channel Settings”
Enable Omni Channel
Click on Save
Go to the Service Channels
Service Channel turns the Standard/ Custom objects to the Work Items. Then Omni channel will put these Work Items from the Queues & routes these towards the appropriate agents.
Mention the Service Channel Name.
Select the object on which you want to work.
Now select the Custom Console footer component. This will include the VF Page or some Java Script.
Click on Save.
Go to the Routing Configuration
Routing Configuration is used to route the work items to the agents. As all the Work Items have relative importance so it helps in maintaining the size of items in Queues so that Agents can have the keen look on all the work items. It keeps the equality of the work being assigned to the Agents.
Click on New.
Give some Name to Routing Configuration.
Mention the Routing priority
Select the Routing Models : Least Active, Most Available Go through the following app for understanding these 2 Models in brief : https://resources.docs.salesforce.com/sfdc/pdf/service_presence_administrators.pdf
Mention the Units of Capacity or Percentage of capacity. This helps in defining the size of the work items in Queues.
Go to the Queues
Assign the Routing Configuration to the Queue.
Select the Objects from which the Work Items are coming from.
Now add the Queue Members to it.
Click on Save.
Go to Presence Statuses
Give the Status Name.
API name will come by default when you enter the Status name.
No choose the Status options.
Add the Service channels to assign to your Status.
Click on Save.
Example, Liveagent in Service Cloud Console can change their status to busy or logoff etc. simply by just drag & drop. Similarly, different Statuses can be made in Omni channel as well.
Now, go to the Presence Configuration
When a user enables the Omni Channel, it will automatically create the Presence Configuration.
It determines what Work Agents can take on & what all Omni channel they can access while assisting the customers.
Each agent can be assigned to only one Presence Configuration.
With this you can specify the work items for each individual depending on the amount of work an agent can take at a time.
Go to Service Cloud Console App
Click on Edit button.
Add the Omni Channel Component to it.
Click on Save.
Go to the Service Cloud Console.
There you will see the Omni Channel existing in it with all the Status with it.
If you need Best Salesforce Consulting Services for any Salesforce related work, then please feel free to reach out to sales@girikon.com
Salesforce Support
Your search for a reliable and cost-effective Salesforce support and maintenance services partner ends here! Girikon smoothens all implementation wrinkles with a service model that makes Salesforce experts available to clients for looking into their Salesforce administrative, integration and development issues with guarantee around minimal risk and outstanding services.
Ensure your implementation works smoothly with reliable support.
Choose an engagement model (onshore/offshore) that suits you best. We will fine-tune ourselves to the one you opt for.
Basic
Offshore – $45 /Hr
Onshore – $130 /Hr
For engagement up to 3 Months
Billing Monthly
Contact Us
Standard
Offshore – $35 /Hr
Onshore – $120 /Hr
For engagement above 3 Months
Billing Monthly
Contact Us
Premium
Offshore – $30 /Hr
Onshore – $100 /Hr
For engagement above 6 Months
Billing Monthly
Contact Us
Configuration and Data Migration
BASIC
STANDARD
PREMIUM
User Management
Security Management (Organization Wide Default, Profiles, Roles, Field Level Security, Sharing Rules, Public Groups)
Object Level Configurations (Object, Tab, Views, Fields, Page Layouts, Record Types, Custom Links, Buttons)
Salesforce Built-in Automations (Validation Rules, Workflow Rules, Formula Fields, Approval, Email Templates)
Data Management (Sandbox Refresh, Data Migration & Updation, Translation Workbench)
Reports, Dashboards
Other Configurations Items
Customization and Integration
BASIC
STANDARD
PREMIUM
Troubleshooting in Apex, VF Pages, Triggers
Outlook Connect, Lotus Notes Connect, Excel Connect
Community Portal, Sites
SF Mobile
Advanced Integration
BASIC
STANDARD
PREMIUM
Computer Telephony Integration
Salesforce to Salesforce
API & Webservices
Single Sign-on
Any Time Support
BASIC
STANDARD
PREMIUM
24*7 Telephone Support
Our Salesforce support & management services include:
Salesforce Monitoring
We let you focus on your key business areas while we take over the Salesforce implementation monitoring activities. We constantly strive to implement best practises, identify improvement areas and devise related action plans.
Salesforce Maintenance
We provide user management, standard/custom object maintenance, data management, security management and package maintenance related support services.
Salesforce Custom Development
Girikon’s onshore / offshore Salesforce team members are differentiated by their unique combination of deep Apex and Visualforce development skills along with seasoned business analysis experience. We know when to innovate and when not to try to reinvent the wheel i.e. when to custom develop to realize the full potential of Salesforce and how best to use Salesforce’s established features. We have several man-years of experience in developing custom features for standard Salesforce applications.Learn more…
Salesforce Help Desk
High End-user adoption rate is a success metric for CRM implementations. Girikon’s onshore / offshore Salesforce support team offers comprehensive training and help desk services to ensure widespread adoption.Learn more…
Why Choose Us
Quality with On Time Delivery: Being an ISO 9001:2008 certified company, we are committed to strive for continuous improvement and superior performance in all aspects of our business. We take pride in delivering on-time, every time while maintaining the highest quality standards.
Experienced: Girikon has over 300+ Techno-wizards and consultants working onsite / onshore and offshore for Fortune 1000 companies. We have delivered more than 200 Salesforce projects giving us an experience of over 1, 50,000 hours in Salesforce support, implementation, consulting, integration, migration, customization and Force.com development.
Blended Onshore/Offshore Model: Our business model revolves around ensuring cost effective onsite consulting followed by a mixed onshore-offshore based solution delivery. By switching between permutations & combinations of the team configuration as per requirement, we maintain the highest quality levels with significant cost reduction in comparison to other companies in the domain.
Complete Onshore Model: If project demands, we can put complete onshore team to ensure success of the project.
Flexible: As a flexible Salesforce partner, we give our clients the flexibility to choose a suitable service model from day one of project initiation and remain open to customization at a future date. All our clients get undivided attention; just great service and no attached overheads of larger companies.
You Own the IP: You will own the source code and Intellectual Property of the work we do for you under our agreement.
Salesforce Integration Services
As Salesforce Integration Partners, Girikon understands with the rapid increase of cloud / mobile / social platforms customers are left hamstrung by siloed platforms because these platform have individual characters, functions etc. Siloed systems offer little or no visibility into an organisation’s business processes and require manual interventions to fill in transaction gaps.
Girikon Salesforce Integration Consultants with many years’ experience identify solutions to siloed system issues for their customers. These Salesforce Integration solutions always prove to be enabled high interoperability, intuitive in design and user-friendly. Our Salesforce Integration Services are cost-effective and can incorporate a solution across all applications including Microsoft, Oracle, Abode, SAP etc., data management and the organisation’s business processes.
Girikon’s view is that all applications be it internal and external need have a seamless integration. Only then, the software will provide a collaborative experience for all users, enable streamlined data flows and effective governance across all business processes.
Girikon’s onshore/offshore Salesforce Integration Consultants have the expertise to enable Salesforce integrations across systems and data that reside both on-premises and in the cloud.
Salesforce Integration Services using Middleware Technology
Girikon, a Salesforce Integration Company has extensive experience with Middleware technologies that eliminate a major chunk of the complexities and the pain of integration. The role of a middleware technology is critical where businesses require a connection with legacy systems, cloud and SaaS applications, and business management software such as SAP and Salesforce. Girikon’s Salesforce Consultants are Integration experts and provide solutions to get the right mix of integrations between each system that take into consideration accurate data formats and protocols.
Girikon’s offshore Salesforce Integration Consultants will work with you to automate your business processes and enable secure sharing of data across numerous applications by integrating disparate systems and services.
Salesforce Integration Services using Connectors
Use Girikon as a Salesforce Integration Partner and take advantage of the broad experience in creating custom connectors and adaptors on the Force.com platform and can also help design and develop custom data integration tools to meet your distinct business requirements.
Connector based integrations enable seamless and highly effective two-way user-encounters
Girikon can also assist with:
Master Data Management (MDM)
A Salesforce Integration Company, Girikon understands the large investments made into CRM software implementations and the importance of a positive ROI to our customers. Girikon’s view is that organizations need to move to a more integrated CRM approach where all the operational master data even products and services are assembled from the data silos, de-duplicated, cleansed, enriched and synchronized across domains.
This results in a ‘single version of the truth’ for the master data that proactively protects data quality enabling a 360-degree view. Girikon’s offshore Salesforce Consultants provide comprehensive master data Cleansing and Standardization services for enhanced ROI through consistency in customer experience, better decisions and reductions in risk.
Data Governance
Using Girikon as a Salesforce Integration Partner can assist with data governance initiatives to enable data quality and consistency.
Our Salesforce Integration Consultants will work with you to define, design and implement effective and sustainable data governance structures, strategies, practices, and policies. You can then validate business policies, highlight data issues, automatically monitor compliance of data and manage all data issues with the critical operational control from stakeholders across the organization.
Why Choose Us as Your Salesforce Integration Partner
Quality with On Time Delivery: Girikon is an ISO 9001 certified company, we are committed to a quality delivery outcome and strive for continuous improvement and providing superior services across our entire business.
We take pride in delivering on-time, every time while maintaining the highest quality standards.
Experienced: Girikon’s team comprises of 300+ dynamic, seasoned and qualified professionals who have a vast experience in Information Technology, experience with leading Technology Platforms and vast industry experience. We boast greater than 70 individual Salesforce Consultant Certifications, are proud of our Strong Customer Testimonials and have delivered over 400 quality projects on time and on budget.
Girikon’s Salesforce Developers work onsite/onshore and/or offshore. Our customers and services are many and varied, from Fortune 500 companies implementing large E-Business programs to small-medium enterprises implementing sophisticated solutions to gain a competitive advantage.
Girikon’s Salesforce Integration Services experience of over 150,000 days in Salesforce Support, implementation, consulting, integration, migration, customization and Force.com development.
Blended Onshore/Offshore Model: Girikon’s business model is designed to ensure a cost-effective quality outcome. Our onsite Salesforce Consulting Services are backed up by our Offshore Salesforce Development Team ensuring a quality solution and on time delivery. By switching between these two combinations of onshore and offshore teams, Girikon ensures flexibility while meeting the customer’s requirements.
We always maintain the highest level of quality with a significant cost reduction in comparison to our competitors using this model. 100% Onshore Salesforce Consultants can also be rewarding for our clients and therefore an option and ensure a successful project outcome.
Flexible: Girikon prides itself on the flexibility we provide our clients once we become your trusted Salesforce Integration Partner. You choose a models which is suitable to your needs. Salesforce Consulting Service model can last until the end of the engagement or can be customised at a future date. All our clients get all our attention, a great service with no overheads like our competitors.
Intellectual Property: You own the source code developed and Intellectual Property Rights of the development work we do for you under our agreement.
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Salesforce Implementation Services
As a reputed Salesforce Implementation Partner, we help accelerate your digital transformation journey with our reliable Implementation Services. Our certified experts ensure smooth adoption of new workflows, help improve productivity, and deliver measurable outcomes by aligning Salesforce with your business goals.
Connect us for a free quote
We Fuel Your Growth Through Our Salesforce Implementation Services
At Girikon – one of the best Salesforce Implementation Companies, our goal is to empower your business with our end-to-end Implementation Services. Besides planning, configuring, and tailoring Salesforce to align with the unique goals and processes of your business. Our trained experts ensure seamless migration of data besides smooth integration and user adoption that drives actual results. From Sales and Service Cloud to Marketing Cloud, we deliver tailored solutions that augment productivity, streamline workflows, and augment customer experiences. With a proven approach for implementing Salesforce, we build the foundation for long-term success. This helps your teams work smarter, ensure customer satisfaction – enabling your business to grow faster in the Salesforce ecosystem.
Our Approach to Salesforce Implementation
At Girikon, our Salesforce consultants follow a value-driven approach to ensure an effective Salesforce implementation. We start by comprehending your business objectives, difficulties, and more followed by designing a custom-made roadmap that aligns with the capabilities of your organizational goals. We ensure transparency, collaboration, and flexibility at every stage through our agile methodology besides focusing on optimizing user experience, automating workflows, and enabling data-driven decision-making, our experts ensure post-implementation training and continual support to ensure smooth adoption and maximum ROI.
Our Delivery Methodology
Girikon’s delivery methodology emphasizes agility, transparency, and collaboration. This ensures that every Salesforce project is executed on schedule and matches the highest quality standards. Blending industry best practices with the flexibility to line up with your altering business needs.
Discovery & Planning
We assess your goals, processes, and issues to create a clear strategy for Salesforce implementation.
Design & Configuration
Our experts tailor solutions that suit your operations and optimize user experience.
Development & Integration
Our experts create, test, and seamlessly integrate Salesforce with existing systems for integrated performance.
Deployment & Training
We offer smooth-go-live and provide hands-on training to ensure confident user adoption.
Continual Support
Continual tracking, enhancement, and support keeps your Salesforce environment performing at its best.
Ensuring Efficient Salesforce Implementations with Our Reliable Services
Sales Cloud
We help businesses accelerate sales performance through our Sales Cloud Implementation services. Supported by a team of certified experts, we deploy tailored solutions that automate sales processes, deliver real-time visibility into performance and more. Right from initial setup and positioning to integration and user enablement, we offer end-to-end implementation experience.
Service Cloud
Service Cloud Implementation Services offered by us allow businesses to deliver superior customer support experiences. Our trained Salesforce experts design and configure Service Cloud to elevate agent productivity. From setup and customization to user training, our experts help transform your service operations, augment customer satisfaction and nurture long-term relationships.
Marketing Cloud
Our Marketing Cloud Salesforce Implementation Services enable organizations to produce data-driven customer journeys across every channel. Our certified consultants design, configure, and integrate marketing cloud to automate campaigns, optimize engagement, and measure performance in real time. We help you pair marketing efforts with sales goals, thereby generating higher ROI as well as stronger customer relationships via targeted communication.
Salesforce CPQ
Salesforce CPQ Implementation Services offered by us allow businesses to optimize their quote-to-cash process with efficiency and precision. Our skilled consultants deploy and implement CPQ solutions that handle complex pricing, automated approval processes, and create accurate quotes instantly. Girikon empowers your sales teams to close deals faster while elevating the customer experience.
Non-profit Cloud
Our Nonprofit Cloud Implementation Services enable organizations to drive impact through Salesforce. Our expert consultants modify Nonprofit Cloud to manage multiple functions such as fundraising, donor relationships, and more on a single platform. From setup and data migration to user training, we ensure seamless adoption.
Data Cloud
Data Cloud Implementation Services offered by us help businesses unlock the actual potential of customer data in real-time. Our skilled consultants design and deploy Data Cloud solutions that gather data from multiple sources, thereby creating a unified view of customers. From integration to enhancement, we ensure growth, effectiveness, and meaningful customer engagement across every touchpoint.
Salesforce Implementation Services Offered by Us Across Different Industries
Non-Profit
We empower nonprofit organizations with our tailor-made solutions that fortify every aspect of their mission. Whether it’s optimizing campaigns, coordinating with volunteers, managing grants, and more, our deep nonprofit expertise ensures implementation that drives efficiency, transparency, and quantifiable impact.
Education
Besides simplifying management of student lifecycle and optimizing engagement, we help establishments enhance operational efficiency. With our deep domain expertise, we help educational institutes make the most data-driven insights to deliver tailored learning experiences.
Manufacturing
We enable manufacturers to gain visibility into processes besides real-time data insights. This paves the way for optimal allocation of resources, smart decision-making, and production planning.
Healthcare
We design and deploy tailored solutions to meet the unique needs of your health care organization, enabling optimal patient care with minimal operational effort. Our experts configure Salesforce solutions to align with your unique healthcare workflows, thereby ensuring seamless management, efficiency, and improved care delivery.
Retail
Our retail Salesforce implementation experts tailor Salesforce to fit your eCommerce, merchandizing and store operations. We build the ideal Salesforce ecosystem to unify in-store and online experiences, streamline service programs while ensuring every customer interaction is seamless, connected, and personalized.
Government
We help government organizations revamp citizen services with tailored solutions that optimize engagement and efficiency. From case management to data-driven decision-making, our implementations help public sector agencies streamline operations, augment collaboration, and deliver citizen-centered experiences.
Our Step-by-step Salesforce Implementation Process
Salesforce implementation followed by us involves the following steps:
Discovery and Planning:
At Girikon, we connect with our stakeholders to comprehend business goals, current processes, and specific requirements. This stage ensures alignment between objectives and solutions while laying out a foundation for designing a custom-made implementation strategy.
Solution Design
In this phase, our team designs tailored Salesforce solutions while documenting all minutest of detail. Apart from this, our team also configures user roles, data models and automation processes to ensure hassle-free functioning of your system.
Customization
We modify Salesforce to meet the specific needs of a business by implementing integrations, user interface customizations and ensuring an intuitive system that augments productivity, aligns with workflows, and delivers a seamless user experience.
Data Migration
During this phase, we cleanse, map and format existing data. We use robust tools to shift this data into Salesforce, besides verifying proper migration of data. This ensures improved accessibility and integrity.
Testing and User Training
We ensure thorough testing before launch to ensure hassle-free performance. We also offer hands-on training besides user manuals and support guides to help users adopt the new system with ease.
Support and Maintenance
Once your system goes live, our team provides you with ongoing support and maintenance. We ensure your set up remains up to date with recent trends and features.
Why Opt for Girikon as Your Salesforce Implementation Partner?
Certified Experts
As a trusted Salesforce implementation partner, and with a proven record of successful implementations across various industries, we help businesses automate key processes
End-to-End Services
As a reliable Salesforce consultant, Girikon provides end-to-end Salesforce implementation services including every stage of your digital transformation journey. Besides smooth Implementation, user adoption, and optimization, our reliable support helps your business attain long-term success with the platform.
Customized Solutions
By utilizing deep domain expertise across various industries, our experts design solutions that are modified to meet the needs of every business. Our dedicated approach ensures optimal workflows, enhanced customer engagement, and tangible business outcomes that drive operational excellence.
Agile Delivery Model
Our team ensures flexibility and collaboration all through the project lifecycle through our agile approach. By segregating work into iterative phases and offering unceasing feedback loops, we easily adapt to changing business needs. This model hastens implementation, decreases risks, and sends quantifiable value faster, enabling businesses to attain their goals while maintaining stakeholder alignment during every stage of the delivery process.
Focus on User Adoption
We emphasize user adoption via all-inclusive training, workshops, and effective strategies for change management. Our approach empowers users to embrace the new systems with ease. This ensures smooth transitions and heightened productivity.
Global Delivery Model
Our global delivery model brings efficiency with round-the-clock project execution. By engaging global talent and advantages of time zone, we ensure quicker turnaround, seamless communication, and premium outcomes. Such a flexible approach enables scalability, optimization of resources, and collaboration across regions. This helps businesses accelerate delivery timelines while sustaining cost control and operational excellence across every phase of the project lifecycle.
Data-centric Results
As an experienced Salesforce implementation consultant, we use data insights and advanced analytics to monitor, measure, and optimize performance. Our data-centric approach figures out improvement opportunities, optimizes strategies, and ensures measurable outcomes.
Customer Centricity
We stress teamwork and partnership to align Salesforce-powered solutions with the unique business goals and objectives of every client. By comprehending challenges and urgencies, we create tailored strategies that drive tangible outcomes, augment user satisfaction, and encourage long-term success.
FAQs
What are Salesforce CRM implementation services?
Salesforce implementation services include deploying, customizing, and integrating the platform to align with a business’s unique requirements. From setup and data migration to automation, user training, and ongoing support, these services can be leveraged by businesses to streamline operations, engage customers, and enable data-driven decision-making, fostering greater efficiency and sustainable business growth.
Where can I find certified Salesforce implementation consultants near me?
If you are looking for a certified Salesforce implementation consultant around you, make sure to search for them on platforms like just dial or on Salesforce partner finder. You can check AppExchange listings to get in touch with some of the strong options with verified credentials.
Which Salesforce implementation partners are certified and trusted in the USA?
Some of the certified and trusted implementation partners in the USA include but are not limited to Girikon, Accenture, Cognizant, Deloitte Digital, Coastal Cloud, Penrod and more.
How to measure ROI with a Salesforce implementation partner?
For Salesforce implementation partners, it is important to track both qualitative, as well as quantitative metrics prior to, during and post deployment to measure ROI. It involves a structured approach, which includes defining clear business goals, establishing metrices, tracking KPIs, measuring post implementation impact, assessing user adoption, calculating ROI, and continuous optimization.
What kind of Salesforce Implementation Services does Girikon provide to our clients?
From consulting & Strategy to implementation & configuration, Girikon – a leading Salesforce Implementation Company, caters to multiple industries education, financial services, retail, healthcare, telecom, not-for-profit and more. Besides post-launch support and maintenance, they offer user-help desks and training to drive adoption.
What Does Our Salesforce Implementation Consultant Do?
As a trusted advisor, our implementation consultant guides clients through every stage of their Salesforce journey. From discovery & analysis, solution design, configuration & customization to data migration & integration, our implementation consultants also offer user training & change management, Quality Assurance, deployment & post-Implementation support.
How much does Salesforce Implementation Cost?
The cost of implementing Salesforce depends on several factors, including size of organization, level of customization, number of users, data migration needs, system integrations, and the cost structure of your chosen implementation partner.
Can a Salesforce certified implementation partner handle CRM data migration?
Yes, a certified implementation partner has the necessary skills required to manage CRM data migration as an important part of the implementation process. By using proven methodologies, robust tools, and best practices to ensure a secure, smooth and precise transfer of data from legacy systems into Salesforce.
What is the cost of hiring a Salesforce implementation partner?
The cost of engaging an implementation partner depends on various factors such as scope of project, size of organization, custom development, and post implementation support.
Can a Salesforce implementation partner help with both setup and managed services?
Yes, they can help with initial setup and managed services to ensure long-term success.