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In today’s context of COVID19, institutions across the world have been compelled to rapidly adapt and innovate in order to survive. Education is going through a phase of digital transformation. Education leaders are investing in new business models and digital-first strategies to drive learner and institutional success, from anywhere.
Education Cloud
Education Cloud provides the digital foundation to deliver a 360-degree experience to students, faculty and staff throughout the learning lifecycle. Teams across various processes through the learning journey can use an integrated platform to drive success from prospect to alum. With Education Cloud, institutions get access to actionable insights for every student. Staff can now support students with personalized experiences and build lifelong relationships and spend less time gathering data. Additionally, with Education Cloud your institution can leverage the latest innovations across the Salesforce platform and deploy customised, scalable, purpose-built education solutions to cater to your evolving needs.
Bring together recruitment & admissions teams around potential students with Education Cloud
Understand and predict student needs throughout their education lifecycle. Quickly move to a digital-first strategy to accelerate transformation.
Manage your data
Integrate data from legacy systems and external sources into a single platform and boost the student experience.
Unify experience
Deliver a complete and unified student experience- from recruitment to alumni.
Create an online community
Respond to student needs in real-time in an agile framework with community driven architecture.
Support your students
Provide scalable student support with Einstein powered chatbots and recommended actions when required.
Supporting the full student journey.
Salesforce for Education
Salesforce Education Cloud is a powerful suite of scalable, customisable solutions based on the community-driven Education Data Architecture (EDA). It has been designed with decades of experience transforming educational institutions, empowering them to quickly move to a digital-first strategy to accelerate transformation.
Mulesoft and Tableau – Salesforce products that work best with the Education Industry
Mulesoft allows the integration of legacy apps and data, enabling your solutions to connect on a single platform. Tableau delivers accurate, real-time visualization of student data, and Salesforce Education Cloud draws on Einstein AI to provide automated support and recommendations on next-best actions to support students. With Salesforce Education Cloud you also get access to AppExchange and online learning platform Trailhead to extend your capabilities.
A look at Tableau and what you get from it.
Deeper visual analytics with Tableau
Tableau allows institutions to visualize their data clearly and make informed decisions to drive their business forward. Faculty and staff have access to dashboards where they can see a 360 view of their institution and detailed categorised metrics to understand the health of their day to day operations. Live institutional data is pulled from multiple sources across departments and platforms. Using auto filters, institutions can get a deeper look into their data including all the students in their pipeline from prospects to alumni. When interacting with this data institutions can see the different interests and engagements between incoming and current students. Taking a closer look into student metrics, you can view changes in engagement over time and by location. And by simply dragging and dropping the students’ assignment scores under color, institutions get deeper analytics into their performance of each program and engage with students on additional academic programs. Without any need for code, institutions can now quickly and easily get 360 degree view of the current and future needs of their organization. Gain valuable insights into data and power your institution to drive deeper conversations with your students, faculty and staff.
Become a connected campus.
Deliver personalized engagements, proactive advice, and connected experiences that students have come to expect — the moment they express interest in your campus. Let’s take a look at how Education Cloud empowers institutions with 360-degree views across the entire student lifecycle.
Recruitment and Admissions
Salesforce for Recruitment and Admissions
Find and engage best-fit students, optimize processes, get insights on the enrollment funnel, and guide every student for success. Unify data, get actionable insights, and collaborate across teams with Admissions Connect, a product designed to make the entire application process smarter and provide a 360-degree view of prospective students.
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The Student Experience
Salesforce for the Student Experience
Maximize student engagement, streamline services, deliver smart advisory experiences, and unlock career prospects. Promote smart engagement with Student Success Hub, a product that transforms collaboration, and enables you to understand students better, and facilitate successful outcomes for students
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Advancement & Corporate Relations
Salesforce for Advancement
Foster trusted relationships with your constituents, upgrade your fundraising processes, augment personalized engagement with donors, and drive efficiency of your operations.
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Marketing & Communications
Salesforce for Marketing and Communications
Unify people, processes, data, and insights that drive connected engagement at scale.
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Faculty and Staff Experience
Salesforce for Faculty and Staff
Salesforce helps institutions build great employee experiences through communities and apps. Institutions can build custom marketing campaigns, manage faculty and staff wellness, facilitate volunteering, create virtual advising engagements, and engage donors with a digital experience that accelerates support across your entire campus community wherever they are.
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Institution Operations
Salesforce for Institution Operations
Drive operational efficiency and streamline processes by seamlessly connecting data and legacy systems, automating workflows, personalizing engagement, monitoring and tracking success.
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Eco System of Support
Trailblazer Community
Connect with a dynamic online community to get answers, share insight and expertise, and augment your skills.
AppExchange
Get access to salesforce vetted customizable apps to help you get the most out of your implementation and extend your Salesforce capabilities.
Your institution is unique, and Education Cloud is designed to ensure that your path to success is unique too. A certified Salesforce Consulting Partner can help you achieve the goals you have set for your institution. Start on the path of Education Cloud today.
Looking for Pricing?
Education Cloud provides a unified platform to expand the reach and impact on your campus. Get in touch with our experts today.
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