salesforce support

Girikon’s Salesforce support team are regularly asked questions about WalkMe interfacing with Salesforce where they initially need to highlight  capabilities and benefits once integrated. Girikon, a Salesforce Implementation Partner is proactive and with the assistance of their Salesforce Support consultants outline WalkMe’s benefits such as acceleration time to competency during training, improvement of data integrity, promotion of new Salesforce features and productivity gains. Girikon’s team work closely with existing clients to integrate Salesforce to WalkMe with the knowledge that as a Salesforce Implementation Partner there is a high probability that these type of integrations will be within project scope for new clients. WalkMe is a cloud platform that assists product managers and customer success managers to create product tours and manage in-app experiences. Without a doubt, WalkMe is one of the first in the user onboarding market. Because of its huge and recognisable brand, it is probably the first choice for many companies. It helps you to onboard and adopt more users by creating different walkthroughs inside your application. Through WalkMe’s dashboard, you can easily see all your user onboarding data and analytics. Because of its strengths and powers, WalkMe is a great tool for larger enterprises. But because of its pricing and hard to use, it isn’t the best option for start-ups, SaaS or small and medium businesses. Using the Salesforce integration, you can push WalkMe Insights data to Salesforce objects to enhance your understanding of end-user behaviour. Girikon’s Salesforce Consultant Deepanshi takes us through a step by step guide to set up WalkMe and Salesforce integration below. Requirements The following items are required before attempting to setup WalkMe: You must be a Salesforce admin or contact your Salesforce admin in order to add custom fields to your targeted Salesforce object(s) You must have a Salesforce user that either has Salesforce admin access or ModifyAllData permissions to grant WalkMe access to OAuth 2.0 authorization to read and update the metadata of Salesforce objects (this access can be revoked by the Salesforce Admin at any time) Walkme is an on-premise solution – so for different purpose you must install it before using it. This can become a little bit messy, since installing Walkme inside your system requires a lot of technical knowledge. So, you need to put a lot of effort just to see how Walkme works.

What are the important questions you need to ask yourself before setting up or managing an existing in-house Salesforce Development Services team? Here are some questions I have heard from discussions with colleagues and customer during my time managing software businesses. It is common across all software applications and industries where organisations are always looking for cost effective development service solutions which delivers a quality result. • What is the experience level requirement for technical staff and what industry should they have worked in prior to joining the team? • How do I train these resources and keep them producing quality outcomes? • Would I require specialist consultants’ roles such as Architects, Business Analysts, Senior Developers, application Developers, UI/UX developer, Scrum masters or testers? The list goes on! • How many of each resource would service our organisational needs? • Can I employ graduates from a local university or even outsource this whole services? • What is the best approach? How do I establish a function which services the organisation’s needs and provide a quality outcome for the business? Many organisations who require Salesforce Developers or Consultants usually start with the employment of a Certified Salesforce Consultant usually a Salesforce Administrator or Salesforce App developer to configure and/or make changes to the Salesforce product(s) that are in use. The company often believes that they will avoid paying hefty premiums of in-demand Salesforce Consultants on an adhoc or regular basis from the larger consulting firms. Yes, in the short-term organisations do achieve the peace of mind of having an in-house team and substantial cost advantages. The downside is that in-house teams’ members often require the appropriate level of professional development and training to keep abreast of technology changes, new products, new features and releases. In-house staff also often require clear progression paths and motivation to stay at the organisation. Retention is sometimes very challenging when the organisation’s Salesforce Consulting Services is not a core business offerings. There are many challenges facing organisations who have made the decision to setup a Salesforce Consulting Services or Salesforce Development Services Team as part of the IT department, PMO or standalone. I personally have fielded these questions and challenges coming from my colleagues across a variety of industries, prospects and clients. Girikon believes it has developed a cost-effective offering which will answer every question above and provide you with the peace of mind, quality of service and have testimonials from a wide variety of organisations to prove their method works. Now let’s look at the options…… Imagine you had access to a range of Salesforce Consultants including Architects, Salesforce Developers and Salesforce Administrators working within your time-zone onsite and/or offshore to ensure all your Salesforce Development needs are all addressed. All your Salesforce consultants are certified and with a wide range and relevant experience levels and offer up to 50% of the cost of an inhouse team. Girikon believes local presence is essential when dealing with complex software packages and business critical systems. Girikon is fast becoming global with offices in the USA and now in Australia/New Zealand and Development Centre in India. Girikon’s Salesforce Consulting Services in USA and Australia provide a reach and local presence to organisations around the globe and are anticipating further growth in the future with offices planned in the UK/Europe as the next frontier. Girikon are Salesforce Experts and an excellent choice to be your Salesforce Development Partner. Girikon, a Software Development Company will meet your requirements with a variety of additional services such as Salesforce Implementation, Salesforce Support and Services including customization and Salesforce Integration. Also, as a Salesforce Implementation Partner, our experienced and Certified Salesforce Developers, Administrators and Architects are available onshore and offshore. We ensure the Offshore Salesforce Development for your implementation or business as usual is made simple, less time-consuming and comparatively Cost-Effective. Girikon’s delivery models provide the flexibility to establish a balanced onshore/offshore model with proven agile development processes. Our Salesforce Development Company provides the assurance of a high accelerated delivery timelines driving huge reductions in Time-to-Market and costs. The questions posed at the start of this article are all relevant and important when you are deciding to establish an in-house Salesforce team, determining what the team would look like including optional questions to reduce overheads. Girikon’s offering above addresses all the questions including our Salesforce Consultants experience levels, industry exposure, commitment to continuous improvement include training, have a variety of roles deployed within reasonable timeframes and more cost effective than graduate programs and pure outsourcing models. More importantly Girikon have a proven approach and model that has and will continue to address our partner’s needs. Find out more at https://www.girikon.com/offshore-salesforce-development/. Please share your feedback for this article, in case you need Salesforce Consultant, Salesforce Implementation Partner or Salesforce Development Services then please feel free to reach out to us at sales@girikon.com

How imperative is it to get the right level of Support for your third-party software? What level and type of Support do you need to underpin your whole business? There are a few options including setting up an internal support team, relying on the third party software provider for all levels of support which could cost hundreds of thousands of dollars or engage a specialised support partner with the same level of knowledge and experience as third party software provider with added benefit of in depth industry experience and spends time with their customers to understand the business and its processes. Below I will examine the options and provide some examples where a Salesforce Support Services partner such as Girikon could be the answer to all your support needs. Internal Support Teams Internal support teams often struggle to keep up with internal stakeholder demands and in some instances lack the capacity and capability to deal with issues, defects and enhancement requests from their third party software providers. Setting up an internal Support teams can sometimes be a long and tedious process. Firstly, the organisation needs to determine an appropriate support framework to underpin the business including the level of support to be provided, providing an effective interface between the organisation and the third-party provider and setting up the capability and systems to underpin the internal support structure. Once the support framework is designed, suitable and capable operational staff are required to implement. This will include selecting the right candidates, assessing appropriate skill sets, training regimes, familiarisation and understanding the business and what is unique about the business. In some cases, organisations setup internal support teams with ease. This is due to effective planning and experience in house. Girikon offer these type of organisations with highly skilled, certified and experienced Salesforce Consultants to work collaboratively with internal Support teams at cost effective rates with the flexibility of onshore or offshore models to suit. Software Support Providers Entering an annual support contract from the organisation’s 3rd party software provider such as Salesforce can sometimes be costly and gives the organisation access to a level of support which may or not suit the organisation’s needs. In some cases, the software provider’s support team resources often differ from the project team who successfully managed the software implementation. How often do we encounter a sub-standard handover from Implementation to BAU where there is little to no documentation or the lack of enough training to support staff? In these instances, there is a requirement for Subject Matter Experts (SME) to be internally selected to champion the software support, acting as the interface between internal stakeholders and the software provider and in some cases triaging issues coming through from internally stakeholders. SME must then in turn determine if the issues are appropriate to log, the priority of issues and follow through on service levels. Usually the SMEs are employed to do a specific role outside of support in the organisation and taking up the SME title is usually casual or part time due to many reasons including showing a level of interest, being a conscientious employee, the employee’s technical abilities or just being thrust into a position due to resource constraints. When an organisation chooses to proceed with the option for 3rd Party Software support it is important to ensure that all business processes are well documented and how the software is used including who will be completing updates after every upgrade, a support process is established to ensure all responsibilities are known and communicated to all stakeholders. This will ensure the unnecessary pressure is not placed internally on SMEs and the level of support and service is in line with the organisation’s expectations. In some cases, organisations work through the Support process early in the journey with their 3rd party software providers and have a well-established support framework to underpin the organisation’s operations. Girikon offers an alternative to this type of support service for organisations using Salesforce. Girikon will spend time understanding your business processes, document required artefacts to ensure knowledge about the business is not lost. Girikon’s end to end Salesforce support process includes a robust support model, best practice framework and highly skilled, certified and experienced Salesforce Consultants to deploy immediately. Girikon works with your staff at cost effective rates with the flexibility of onshore or offshore models to suit any size business. Specialised Salesforce Support Services Partner When it comes to Salesforce Support Girikon offers a cost advantage by using both onshore and offshore resourcing model blended to ensure maximum efficiencies. Girikon’s quality is guaranteed, extensive experience across industries and Salesforce products and most importantly customer testimonials to provide a level of confidence to all stakeholders. As a Salesforce Implementation Partner we focus primarily on providing the highest of service to our customers; • Through Girikon’s on-shore presence it takes the time to understand the business, the processes and the culture of the organisation • Girikon’s Salesforce Consultants design a bespoke support solution to ensure maximum effectiveness in set up and BAU. • Girikon a Salesforce Consulting Partnerunderstands the importance of providing consistency through the implementation and go live period and prefers to be involved early in the project to ensure this consistency. • Girikon provides Salesforce Supports across time zone which is ideal for globally diverse companies If you are searching for a Cost-Effective Salesforce Support Services, your search can end here! Find out more at https://www.girikon.com/salesforce-support/. Please share your feedback for this article, in case you need Salesforce Consultant, Salesforce Implementation Partner or Salesforce Development Services then please feel free to reach out to us at sales@girikon.com

Salesforce Support Your search for a reliable and cost-effective Salesforce support and maintenance services partner ends here! Girikon smoothens all implementation wrinkles with a service model that makes Salesforce experts available to clients for looking into their Salesforce administrative, integration and development issues with guarantee around minimal risk and outstanding services. Ensure your implementation works smoothly with reliable support. Choose an engagement model (onshore/offshore) that suits you best. We will fine-tune ourselves to the one you opt for.   Basic Offshore – $45 /Hr Onshore – $130 /Hr For engagement up to 3 Months Billing Monthly Contact Us Standard Offshore – $35 /Hr Onshore – $120 /Hr For engagement above 3 Months Billing Monthly Contact Us Premium Offshore – $30 /Hr Onshore – $100 /Hr For engagement above 6 Months Billing Monthly Contact Us Configuration and Data Migration BASIC STANDARD PREMIUM User Management Security Management (Organization Wide Default, Profiles, Roles, Field Level Security, Sharing Rules, Public Groups) Object Level Configurations (Object, Tab, Views, Fields, Page Layouts, Record Types, Custom Links, Buttons) Salesforce Built-in Automations (Validation Rules, Workflow Rules, Formula Fields, Approval, Email Templates) Data Management (Sandbox Refresh, Data Migration & Updation, Translation Workbench) Reports, Dashboards Other Configurations Items Customization and Integration BASIC STANDARD PREMIUM Troubleshooting in Apex, VF Pages, Triggers Outlook Connect, Lotus Notes Connect, Excel Connect Community Portal, Sites SF Mobile Advanced Integration BASIC STANDARD PREMIUM Computer Telephony Integration Salesforce to Salesforce API & Webservices Single Sign-on Any Time Support BASIC STANDARD PREMIUM 24*7 Telephone Support Our Salesforce support & management services include: Salesforce Monitoring We let you focus on your key business areas while we take over the Salesforce implementation monitoring activities. We constantly strive to implement best practises, identify improvement areas and devise related action plans. Salesforce Maintenance We provide user management, standard/custom object maintenance, data management, security management and package maintenance related support services. Salesforce Custom Development Girikon’s onshore / offshore Salesforce team members are differentiated by their unique combination of deep Apex and Visualforce development skills along with seasoned business analysis experience. We know when to innovate and when not to try to reinvent the wheel i.e. when to custom develop to realize the full potential of Salesforce and how best to use Salesforce’s established features. We have several man-years of experience in developing custom features for standard Salesforce applications.Learn more… Salesforce Help Desk High End-user adoption rate is a success metric for CRM implementations. Girikon’s onshore / offshore Salesforce support team offers comprehensive training and help desk services to ensure widespread adoption.Learn more… Why Choose Us Quality with On Time Delivery: Being an ISO 9001:2008 certified company, we are committed to strive for continuous improvement and superior performance in all aspects of our business. We take pride in delivering on-time, every time while maintaining the highest quality standards. Experienced: Girikon has over 300+ Techno-wizards and consultants working onsite / onshore and offshore for Fortune 1000 companies. We have delivered more than 200 Salesforce projects giving us an experience of over 1, 50,000 hours in Salesforce support, implementation, consulting, integration, migration, customization and Force.com development. Blended Onshore/Offshore Model: Our business model revolves around ensuring cost effective onsite consulting followed by a mixed onshore-offshore based solution delivery. By switching between permutations & combinations of the team configuration as per requirement, we maintain the highest quality levels with significant cost reduction in comparison to other companies in the domain. Complete Onshore Model: If project demands, we can put complete onshore team to ensure success of the project. Flexible: As a flexible salesforce consulting services provider, we give our clients the flexibility to choose a suitable service model from day one of project initiation and remain open to customization at a future date. All our clients get undivided attention; just great service and no attached overheads of larger companies. You Own the IP: You will own the source code and Intellectual Property of the work we do for you under our agreement.

/* ========================= GLOBAL TYPOGRAPHY ========================= */ /*#SIS h2 { font-size: 36px; line-height: 46px; margin: 60px 0 20px; } #SIS h3 { font-size: 24px; line-height: 34px; margin: 0 0 15px; } #SIS p { line-height: 1.7; max-width: 960px; }*/ /* ========================= SECTION WRAPPERS ========================= */ .sis-section-light { background: #fff; padding: 50px 0; } .sis-section-soft { background: #f7f9fc; padding: 50px 0; margin: 50px 0px 0px 0px 0px; } /* ========================= CARD GRID ========================= */ .sis-card-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(320px, 1fr)); gap: 30px; margin-top: 20px; } .sis-card { background: #fff; border: 1px solid #e6e9f2; border-radius: 10px; padding: 20px; box-shadow: 0 8px 24px rgba(0,0,0,.05); height: 420px; display: flex; flex-direction: column; } .sis-card-content { overflow-y: auto; padding-right: 10px; } /* Scrollbar */ .sis-card-content::-webkit-scrollbar { width: 6px; } .sis-card-content::-webkit-scrollbar-thumb { background: #4864d2; border-radius: 4px; } /* ========================= MID CTA ========================= */ .sis-mid-cta { background: linear-gradient(45deg,#4864d2,#101e56); padding: 60px 20px; text-align: center; color: #fff; } .sis-mid-cta a { background: #fff; color: #000; padding: 14px 30px; font-weight: 600; border-radius: 6px; display: inline-block; margin-top: 15px; } /* ========================= PROOF GRID ========================= */ .sis-proof-grid { display: grid; grid-template-columns: repeat(auto-fit,minmax(260px,1fr)); gap: 25px; margin-top: 20px; } .sis-proof { background: #fff; padding: 15px; border-radius: 10px; border-left: 5px solid #4864d2; height: 360px; display: flex; flex-direction: column; } .sis-proof p { overflow-y: auto; padding-right: 8px; } /* ========================= STATS ========================= */ .sis-stats { display: grid; grid-template-columns: repeat(auto-fit,minmax(200px,1fr)); gap: 30px; text-align: center; } .sis-stat { font-size: 36px; font-weight: 700; color: #4864d2; } /* ========================= FORM ========================= */ #SIS .form-box { background: #fff; padding: 30px; border-radius: 10px; box-shadow: 0 12px 30px rgba(0,0,0,.15); } /* ========================= MOBILE ========================= */ @media (max-width:767px) { .sis-card, .sis-proof { height: auto; } .sis-card-content, .sis-proof p { overflow: visible; } } .sis-mid-cta h2 { color: #ffffff !important; } Salesforce Integration Services As Salesforce Integration Partners, Girikon understands with the rapid increase of cloud / mobile / social platforms customers are left hamstrung by siloed platforms because these platform have individual characters, functions etc. Siloed systems offer little or no visibility into an organization’s business processes and require manual interventions to fill in transaction gaps. Girikon Salesforce Integration Consultants with many years’ experience identify solutions to siloed system issues for their customers. These Salesforce Integration solutions always prove to be enabled high interoperability, intuitive in design and user-friendly. Our Salesforce Integration Services are cost-effective and can incorporate a solution across all applications including Microsoft, Oracle, Abode, SAP and so on, as well as data management and the organization’s business processes. Connect us for a Free Quote Enterprise Salesforce Integration Services Girikon’s view is that all applications be it internal and external need have a seamless integration. Only then, the software will provide a collaborative experience for all users, enable streamlined data flows and effective governance across all business processes. Girikon’s onshore/offshore Salesforce Integration Consultants have the expertise to enable Salesforce integrations across systems and data that reside both on-premises and in the cloud. Salesforce Integration Services that Delivers Real Results Girikon’s offshore Salesforce Integration Consultants will work with you to automate your business processes and enable secure sharing of data across numerous applications by integrating disparate systems and services. Integration Strategy & Architecture Our Salesforce Integration Architects conduct detailed discovery assessments to evaluate system dependencies, data structures, business workflows, and compliance requirements. We design scalable integration architectures that align with enterprise growth objectives. From API-led connectivity to middleware orchestration and event-driven frameworks, we ensure the right integration pattern is implemented for performance, security, and long-term maintainability. API & Real-Time Integrations Girikon develops secure API-based integrations to connect Salesforce with ERP, finance, HR, marketing automation, and external partner systems. We enable real-time bidirectional data exchange to eliminate delays, reduce manual processes, and ensure operational continuity across platforms. Salesforce Integration Using Middleware As a Salesforce Integration Company, Girikon leverages enterprise middleware technologies to simplify complex integrations involving legacy systems, SAP, Oracle, and cloud SaaS applications. Middleware eliminates integration complexity, centralizes orchestration, and ensures reliable data transformation and monitoring. Custom Connectors & Adapters We design and develop custom connectors on the Salesforce platform to integrate niche systems and industry-specific applications. Connector-based integrations enable seamless two-way communication and synchronized data consistency across systems. Master Data Management Girikon understands the importance of protecting CRM investments through accurate, synchronized master data. We de-duplicate, cleanse, standardize, and enrich operational data across systems. This creates a single version of the truth, improves reporting accuracy, enhances customer experience consistency, and strengthens governance controls. Data Governance & Compliance Our Salesforce Integration Consultants define and implement governance structures, policies, and monitoring mechanisms to ensure data quality, regulatory compliance, and operational transparency. We enable automated validation rules, monitoring dashboards, and issue resolution frameworks to maintain long-term integration stability. Need Salesforce Customization or Integration? Talk to a Salesforce Architect Why Choose Us as Your Salesforce Integration Partner ISO 9001 Certified Girikon is an ISO 9001 certified organization committed to structured, quality-driven delivery standards. Enterprise Salesforce integrations involve mission-critical data flows across CRM, ERP, finance, and operational systems — where errors can result in compliance exposure, reporting inconsistencies, or revenue disruption. Our certified quality management framework ensures defined integration methodologies, documented architecture standards, structured testing protocols, and continuous performance monitoring. We deliver secure, stable, and scalable integrations — on time and aligned with enterprise governance requirements. 300+ Salesforce Experts Girikon’s team of 300+ seasoned Salesforce professionals includes certified consultants, architects, API specialists, middleware experts, and integration developers with deep cross-industry experience. With 70+ Salesforce certifications and over 400 successful project deliveries, we bring extensive experience across Salesforce implementation, integration, migration, customization, and support. Our team has accumulated more than 150,000 Salesforce project days across complex enterprise environments. From Fortune 500 enterprises integrating Salesforce with SAP and Oracle to mid-sized organizations modernizing legacy systems, we understand how to architect integration ecosystems that are scalable, secure, and AI-ready. Blended Delivery Model Enterprise integrations demand both strategic oversight and technical precision. Girikon’s blended delivery model combines onsite Salesforce architects and consulting experts with a highly skilled offshore Salesforce development team. This structure ensures direct stakeholder collaboration, clear architectural governance, and cost-efficient execution without compromising quality or security. Our flexible engagement models allow enterprises to scale integration initiatives across regions while maintaining centralized architectural standards and compliance controls. Secure Enterprise Development When integrating Salesforce into core enterprise systems, intellectual property protection and data security are paramount. Girikon guarantees full ownership of all custom integration code, connectors, middleware configurations, and architectural assets developed during the engagement. We follow secure development practices, enforce role-based access controls, and implement audit-ready documentation standards to protect your systems and data. As your Salesforce Integration Partner, our focus is long-term sustainability — ensuring your integration framework remains maintainable, extensible, and aligned with evolving business and AI initiatives. 300+Salesforce Experts 400+Projects Delivered 70+Certifications

/* ========================= GLOBAL TYPOGRAPHY ========================= */ /*#SIS h2 { font-size: 36px; line-height: 46px; margin: 60px 0 20px; } #SIS h3 { font-size: 24px; line-height: 34px; margin: 0 0 15px; } #SIS p { line-height: 1.7; max-width: 960px; }*/ /* ========================= SECTION WRAPPERS ========================= */ .sis-section-light { background: #fff; padding: 50px 0; } .sis-section-soft { background: #f7f9fc; padding: 50px 0; margin: 50px 0px 0px 0px 0px; } /* ========================= CARD GRID ========================= */ .sis-card-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(320px, 1fr)); gap: 30px; margin-top: 20px; } .sis-card { background: #fff; border: 1px solid #e6e9f2; border-radius: 10px; padding: 20px; box-shadow: 0 8px 24px rgba(0,0,0,.05); height: 420px; display: flex; flex-direction: column; } .sis-card-content { overflow-y: auto; padding-right: 10px; } /* Scrollbar */ .sis-card-content::-webkit-scrollbar { width: 6px; } .sis-card-content::-webkit-scrollbar-thumb { background: #4864d2; border-radius: 4px; } /* ========================= MID CTA ========================= */ .sis-mid-cta { background: linear-gradient(45deg,#4864d2,#101e56); padding: 60px 20px; text-align: center; color: #fff; } .sis-mid-cta a { background: #fff; color: #000; padding: 14px 30px; font-weight: 600; border-radius: 6px; display: inline-block; margin-top: 15px; } /* ========================= PROOF GRID ========================= */ .sis-proof-grid { display: grid; grid-template-columns: repeat(auto-fit,minmax(260px,1fr)); gap: 25px; margin-top: 20px; } .sis-proof { background: #fff; padding: 15px; border-radius: 10px; border-left: 5px solid #4864d2; height: 360px; display: flex; flex-direction: column; } .sis-proof p { overflow-y: auto; padding-right: 8px; } /* ========================= STATS ========================= */ .sis-stats { display: grid; grid-template-columns: repeat(auto-fit,minmax(200px,1fr)); gap: 30px; text-align: center; } .sis-stat { font-size: 36px; font-weight: 700; color: #4864d2; } /* ========================= FORM ========================= */ #SIS .form-box { background: #fff; padding: 30px; border-radius: 10px; box-shadow: 0 12px 30px rgba(0,0,0,.15); } /* ========================= MOBILE ========================= */ @media (max-width:767px) { .sis-card, .sis-proof { height: auto; } .sis-card-content, .sis-proof p { overflow: visible; } } .sis-mid-cta h2 { color: #ffffff !important; } Salesforce Development Services Girikon are Salesforce Experts and an excellent choice to be your Salesforce Development Partner. Girikon, a Software Development Company will meet your requirements with a variety of services such as Salesforce Implementation, Support and Salesforce Development Services including customization and Integration. Our experienced and Certified Salesforce Developers, Administrators and Architects are available onshore and offshore, we ensure the Offshore Salesforce Development for your implementation is made simple, less time-consuming and comparatively Cost-Effective for all our customers. Connect us for a Free Quote Offshore Salesforce Development Services Girikon’s delivery models provide the flexibility to establish a balanced onshore/offshore model and agile development processes. As part of our guide to find right Salesforce implementation partner, our Salesforce Development Company assures highly accelerated delivery timelines, driving significant reductions in time-to-market and overall costs Offshore Salesforce Development Services that Delivers Real Results There are several services that support Salesforce implementation and customization. These services help businesses streamline processes and improve customer engagement. They ensure Salesforce is configured to meet specific organizational needs Salesforce Consulting Partner We listen, we explore and get a clear understanding of your Salesforce Products and the vision you have for your targeted user base and volumes, the use case scenarios and related budgetary constraints. Our experienced Salesforce Consultants will recommend a Salesforce adoption strategy and a licence package which suits your users, product and budget. Develop a Strategy and Execute with Girikon Girikon’s collaborative approach assists with the development of a pragmatic roadmap Salesforce Adoption. A clearly defined Strategy, Roadmap and Change Management methodology will ultimately bring you success and helps you to engage with your customers, employees and transform the way you do business. Our method assists you to re-define, re-invent and fine-tune your business processes to meet your goals. Girikon will not be matched in the depth and breadth of Salesforce Consulting Expertise and proven experience in implementing solutions across industries. Our Salesforce Development Services translates your requirements into real business outcomes and real solutions which extend the boundaries of possibly, drives innovation and positive bottom line results. License Salesforce Consulting Try our Salesforce Consulting – Licence services. Our clients benefit from the experience gained from our Salesforce Consultants and their Licencing knowledge. With so many Salesforce licences on offer it sometimes is confusing to work through what is the suitability of the product and the most cost-effective licence type for your business. Additionally, license costs can be very costly when there are plans for larger more complex requirements deployments. Our Salesforce Consultants frequently advise clients how to choose a custom-fit licencing combination to meet requirements including suitability of functionality and budget limitations. Sales & Service Cloud Implementation At Girikon we believe a great sales strategy is what makes our customer’s conversion of opportunities to sales while effective service strategies help our customers retain customers. Salesforce Sales Cloud can make all the difference in engaging and selling to both prospects and existing customers while Salesforce Service Cloud can enhance your external and internal service capabilities to improve productivity with reduced costs. Our certified Salesforce consultants will setup, configure and customize Salesforce Sales & Service Clouds to become the supporting pillars of your business. Business processes can then be automated and optimized through workflows, approval processes and email templates. Highly effective custom reports and dashboards will be created for holistic insight into your business. Salesforce Development & Customization Girikon’s offshore Salesforce Development Services team members differentiate themselves by their unique combination of Apex and Visualforce development skills along with experience across industries. We never miss an opportunity to innovate. It is a constant striving to be on the lookout for and recommend ways to automate, streamline, and even simplify complex business processes. As a Salesforce Development Partner our goal is to realize the full potential of Salesforce and how best to use its established features. With many years of experience developing custom features our onshore/offshore Salesforce development team have the right skills, experience and attitude to enhance standard Salesforce applications and deliver custom business solutions that are secure, fast to market, at a competitive costs and meet all requirements. Salesforce Communities Salesforce Communities offer branded spaces for your employees, customers, and partners to connect, share information and collaborate. Multiple Salesforce Communities can be created and customized to meet business needs with seamless transition. Girikon provides a comprehensive set of Salesforce Development Services enable our customers to design, deploy, enhance and support online social Salesforce Communities. The advantages of this are: Driving more sales by connecting employees with distributors, resellers, and suppliers; Delivering world-class services by providing customers a knowledge base and somewhere to get answers to queries; Manage social listening, content, engagement and workflow; all in one place Salesforce Integration Girikon’s offshore Salesforce team can help enterprises integrate their Salesforce solution to other cloud/on-premise applications using both cloud APIs and/or middleware. Girikon conducts a thorough Discovery Phase and assessment, one of Girikon’s Architects designs the customized salesforce integration journey and Girikon’s team then implements by the following steps: Design and development of cloud API and/or middleware-based integrations Develops and deploys the integrations Integration Quality tests Monitoring and managing the integrations Enhance integrations as required Salesforce Support & Data Management Girikon’s Offshore Salesforce Development centre is experienced and well-equipped to undertake even the most complex Salesforce Support engagement. Girikon’s Salesforce Data Management services includes data extraction, cleansing, de-duplication, standardization, validation and re-import into Salesforce. Girikon’s team have many years’ experience with high profile customers, taking stewardship of the data management and delivering a quality result. Salesforce Mobile App Development Girikon’s Salesforce Apps are second to none and listing on the Salesforce APP exchange. Girikon can assist in opening the doors of limitless business possibilities. Girikon experienced Salesforce App Consultants can combine the Salesforce.com powerful platform with a mobile technology presence. Girikon will empower you with a seamless, scalable, and secure mobile ecosystem for your business sponsors, field executives, distributed employees, and partners. Need Salesforce Customization or Integration? Talk to a Salesforce Architect Why Choose Us as Your Salesforce Development Partner ISO 9001 Certified Girikon is an ISO 9001 certified company, we are committed to a quality delivery outcome and strive for continuous improvement and providing superior services across our entire business. We take pride in delivering on-time, every time while maintaining the highest quality standards. 300+ Salesforce Experts Girikon’s team comprises of 300+ dynamic, seasoned and qualified professionals who have a vast experience in Information Technology, experience with leading Technology Platforms and vast industry experience. We boast greater than 70 individual Salesforce Consultant Certifications, are proud of our Strong Customer Testimonials and have delivered over 400 quality projects on time and on budget. Girikon’s Salesforce Developers work onsite/onshore and/or offshore. Our customers and services are many and varied, from Fortune 500 companies implementing large E-Business programs to small-medium enterprises implementing sophisticated solutions to gain a competitive advantage. Girikon’s Salesforce Development Services experience of over 150,000 days in Salesforce Support, salesforce implementation, consulting, integration, migration, customization and Force.com development. Blended Delivery Model Girikon’s business model is designed to ensure a cost-effective quality outcome. Our onsite Salesforce Consulting Services are backed up by our Offshore Salesforce Development Team ensuring a quality solution and on time delivery. By switching between these two combinations of onshore and offshore teams Girikon ensures flexibility while meeting the customer’s requirements. We always maintain the highest level of quality with a significant cost reduction in comparison to our competitors using this model. 100% Onshore Salesforce Consultants can also be rewarding for our clients and therefore an option and ensure a successful project outcome. IP Ownership Guaranteed Girikon prides itself on the flexibility we provide to our clients once we become your trusted Salesforce Development Partner. You choose a models which is suitable to your needs. Salesforce Consulting Service model can last until the end of the engagement or can be customized at a future date. All our clients get all our attention, a great service with no overheads like our competitors. You own the source code developed and Intellectual Property Rights of the development work we do for you under our agreement. 300+Salesforce Experts 400+Projects Delivered 70+Certifications