Salesforce Agentforce Consulting Services

Agentforce Agents, powered by Salesforce’s generative AI capabilities and your CRM data, are capable of operating 24/7 across various platforms like self-service portals and messaging channels, handling repetitive, mundane tasks proactively within set guardrails. Key differentiators to take note are:

Autonomous Action: Unlike outdated copilots and chatbots that rely on human input and struggle with complex tasks, Agentforce operates autonomously within defined guardrails. It retrieves data on demand, formulates action plans, and executes them without requiring human intervention.
Seamless escalations & transfer to Humans: When required, Agentforce seamlessly escalates/transfers to human employees, with an overview of the customer’s details, a summary of the interaction and recommendations for next steps.
In-line with your brand: These AI Agents generate responses that are consistent with your company’s brand voice and guidelines using trusted business data, including Salesforce CRM data, external data from Data Cloud, and more.
Leverage pre-built Agents or customize with ease: You have the option to Choose from over 20 pre-built agents & actions from industry leaders like AWS & Google made available through the Salesforce AppExchange or create customized ones quickly and with easy with low-code tools.

Ready to Hire AI to help you scale and provide uninterrupted reliable services?

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How Can Girikon Help

As a Salesforce partner with an unwavering focus on CRM + Data + AI and years of experience in delivering complex and resilient Salesforce solutions, Girikon is well-equipped to help businesses in all domains, reap the best possible benefits from their Agentforce investments. We recognize Agentforce, Agent Builder, Prompt Builder, Data Cloud and AI-infused CRM as key accelerators for businesses to adopt and make their digital transformation journey on the Salesforce platform future-proof.

With extensive Salesforce consulting experience and platform knowledge, experience in variety of industries like Healthcare, Media, Manufacturing, Retail, Energy, Life Sciences, Government, Education etc., in-depth understanding of data and its role in driving AI benefits and a very strong team of AI experts, Girikon is all set to become your trusted AI partner & simplify the Agentforce journey for you.

Girikon’s Agentforce consulting services will help you create a strategy, connect data, customize and implement Agents tailored to your business needs. We will take all required action to ensure that your data infrastructure is positioned for success. Whether you choose to go ahead with a pre-built Agent or build a custom one from scratch, Girikon will review your existing Salesforce ecosystem, build use cases for Agentforce post workshops on need identification, Prepare and review strategy with you, provide recommendations & best practices and eventually build/configure your perfect Agents with existing Salesforce tools like prompts, flows, Apex, and APIs.

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Data Cloud is the heartbeat of Agentforce!

Just in case, you already have Salesforce Data Cloud implemented or are considering adding it to your ecosystem, Agentforce certainly is the next logical step for you

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FAQs

How long does it typically take to see ROI after implementing Salesforce?

Salesforce ROI timelines depend on implementation quality, data readiness, and user adoption. Most organizations start seeing measurable ROI within 6 to 9 months when Salesforce is aligned with clear business outcomes such as pipeline acceleration, service efficiency, or customer retention. Delays usually occur when user adoption is low, data remains fragmented, or insights are not connected to day-to-day execution workflows.

What types of business processes can Agentforce automate?

Agentforce can automate a wide range of customer-facing and internal processes, including case resolution, service requests, data retrieval, task execution, and guided decision-making. These autonomous agents operate within defined guardrails, use Salesforce CRM and Data Cloud data, and can escalate seamlessly to human teams when needed. The exact use cases depend on your industry, data readiness, and governance requirements.

How does Girikon ensure Agentforce implementations are secure and enterprise-ready?

Girikon follows a governance-first approach to Agentforce implementation. This includes clear role-based decision authority, explainable AI outputs, controlled agent behavior, and thorough documentation across design, configuration, and deployment. By aligning Agentforce with your existing Salesforce ecosystem, data architecture, and compliance needs, Girikon ensures scalable, secure, and auditable AI adoption.

Client Testimonials

Best Salesforce Consulting Partner...PERIOD

For the past 14 years, I've worked with numerous Salesforce Consulting partners, from very small, boutique style to very big traditional partners (big 5). Girikon has been by far the best partner I've worked so far. They are very receptive, responsive, highly knowledgeable, technical and very quick to address issues to find agreeable solutions. Their cost and value has no comparison in the industry. I highly recommend them and give them a 5 star.

Director, Informa PLC, USA

Great Salesforce Consultancy

Girikon has been instrumental in the success of our Salesforce roll-out at Refuse Specialists. They are efficient and very accurate in their time estimates for both large and small custom dev projects. They are very good at translating my ideas into actionable work and consistently deliver quick fixes.

VP of IT at Refuse Specialists LLC, USA

Excellent Project / Product Customizations

Great company to work with. Girikon has been able to take the base Sales Force product and customize it to meet our needs. We have thrown them some significant change requests since the initial concept and they have been able to adapt while offering alternate ideas for ways to improve. I would recommend for future projects!

Plant Manager, ITW Deltar Fasteners, USA

Excellent Service and Support

Incredible company that has solved our previous problems to the best of their abilities. Always available and super quick with their responses. Highly recommended!

CEO and Co-Founder, GoGo World, Japan

We look forward to further strengthening our partnership with Girikon.

Our engagement with Girikon has been a great learning experience for me, as an individual; as well as added to our company’s growth and experience. I now, so confidently know that when I hand off a new project to the Girikon team, it is not just going to be done on time, but also done well!

CEO, GNGF, USA

Great company, great people, great results

Very nice people who do good work for a great price. Very responsive, would recommend!

Operations Manager, Pure Power Engineering, USA

Go! Go! World is absolutely looking forward to working with Girikon for future projects.

Girikon analysed, planned and executed our needs perfectly. They took the time to learn our business and our needs specifically. Girikon’s work ethic and understanding of our needs were top-notch.

COO, GoGo World, Japan

We wanted to partner with someone who could provide affordable solutions and talent pool of highly skilled resources. In our partnership with Girikon, we got both! Our association has been growing stronger over the years. No matter what technologies will be involved, our next project will certainly be assigned to the Girikon team.

CEO, Sierra Proto Express, USA

We have been extremely impressed with all of our projects with Girikon. Girikon has helped streamline our internal processes, and made our daily work environment a better place to be. Our work together has reduced the amount of tedious “plug-and-chug” work, helped us to innovate new processes, and allowed us to focus on helping our clients.

IDS, GNGF, USA

We evaluated more than five different companies and chose Girikon as our technology partner. What I appreciate most about their services is that they always deliver with quality. Girikon provided our company end-to-end solution for e-commerce.

Founder Director (Yebhi.com)

I wanted to express my appreciation for the outstanding service received from Girikon. We have had our software for about 7 years now. We still receive the same dedicated service as we did from day one. Very few companies today offer this ongoing commitment to customer satisfaction. I highly recommend Girikon as a development and IT partner!

Jt. Dy. Director General, FIEO