Customers today expect a quick resolution to their issues. Besides, they also expect personalized experience, and round-the-clock support across different channels. However, meeting these expectations isn’t easy for customer service teams. Since happy and engaged customers are the secret to the growth and success of your business, it’s important to support your customers within a platform that brings all the customer service data, and channels in a single place.
With HubSpot service hub you can create support tickets, use feedback and survey tools, route and manage customer queries internally, build a knowledge base and manage all your conversations with a single customer view. HubSpot service hub tools can be leveraged to enhance customer experiences by identifying opportunities while scaling up your customer care and service support through automation. Additionally, these tools can be leveraged to improve collaboration by bringing together your teams and channels.
Hubspot certified professionals at Girikon can help you adopt the service hub tools quickly so that you can build a customer success organization. As a reputed inbound marketing agency, the company is aware of the market trends but most essentially how customers wish to be treated. They are committed to re-define the client-agency relationship by uplifting the level of customer service. Here’s what sets us apart from our counterparts:
Girikon is your team for Integrating HubSpot
What an excellent and seamless execution! The Girikon team has done a fantastic job implementing the HubSpot Service Hub for us. They were able to tailor the integration to our requirements, pulling in the specific data we needed from our ERP system (IFS). The entire team is highly responsive and always ready to assist whenever needed. They also helped us with a significant amount of ticket automation, responses, and the creation of numerous forms to streamline our ticketing system. I wholeheartedly endorse the Girikon team for any HubSpot integration with an ERP system. This experience has been exceptional, and we're likely to engage their services again in the coming year.
Services providedCRM Implementation, Customer Support Training, Help Desk Implementation, and HubSpot Onboarding
Girikon Made It Easy For Us...Transformed Our Business
The team at Girikon transformed our business (specifically the Revenue group - Sales, Marketing, Success) by migrating us out of our old CRM and into HubSpot. We had 10+ years of data, contacts, financials, etc. to move from Infor to HubSpot. Projects like this are difficult and can be overwhelming. Girikon made it easy for us. They listened, collaborated, and took action. Thanks! -Nate Cox, SVP of Revenue
Select Girikon tas primary consultant for your HubSpot implementation
I have worked with Girikon for a year, selected as part of a complex RFP process. Everyone I work with on the team helps me to be successful. Don't worry about time zone differences - team members are available for your work time. Technical knowledge is outstanding and so is the attitude toward customer support. Add the cost effectiveness of hybrid on/off shore, and it is the perfect combination for us. We have more to implement, so I expect the "Services provided" selection will increase over time.
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